One of the questions that library staff are most frequently asked is ‘where can I find the study room I booked?”
In our 2021 Customer Satisfaction Survey we received feedback regarding the McClay opening hours. We have listened and increased the hours that we are open.
For several years the Library has received feedback regarding the resource JoVE and requesting that a subscription is purchased.
In 2019-20, the library sought your feedback on services available in the Biomedical Library. We listened carefully to your feedback and the Biomedical Library underwent a refurbishment project this summer (2021).
We want to make requesting Inter-Library Loans as easy as possible and to reduce the delays you may encounter when doing your research.
Throughout the Covid-19 pandemic, Library Services have explored new ways of delivering a safe and efficient service to our users.
To view a full list of all previous You Said, We Did news items and blog posts please follow this link: https://blogs.qub.ac.uk/library/?s=you+said+we+did