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Professional Attributes and Attitudes

Communication Skills


Interpersonal Skills

Leadership Skills

Below you will find a selection of resources to help you develop these employability skills, any resources from external parties will be indicated in the description.

Communication Skills

The ability to communicate effectively in a range of professional contexts (both orally and in writing).

Presentation and Communication Skills Online Resource

The ability to communicate effectively is a skill that is directly transferable to the professional environment. Find out more about presentation and communication skills from the Queen's University Learning and Development Service.

Improving Communication Skills – Free Online Course

Learn how to communicate more effectively at work and achieve your personal goals with this Improving Communication Skills online course. (Coursera)

Coursera Improving Communication Skills online course

Communication Skills - Pearson English - Video

 Find out some practical ideas for helping students with developing communication skills.

Pearson English Communication skills video

How to Improve Communication Skills at Work, Adriana Girdler – Video

Find out what effective communication in the workplace looks like in this video.

Adriana Girdler, How to improve communication skills at work video

Four Styles of Communication - Communication Styles in the Workplace, Next Level Live – Animation Video

Animation on the four different styles of communication and their strengths and weaknesses, as well how to tailor what you say to better resonate with the people of each of the communication styles

Next Level Live 4 Styles of communications, animation video




The ability to work with others in a team, to communicate, influence, negotiate, demonstrate adaptability/flexibility, creativity, initiative, leadership and decision-making.

The Importance of Group Work - Online Resource

At university, group work is a common tool used in seminars, labs or tutorials. It is an increasingly popular means of assessment and is perceived as a vital employability skill. Find out more about the importance of group work from our Learning and Development Service.

Build a Tower, Build a Team, Tom Wujec - TED Talk

Tom Wujec presents some surprisingly deep research into the "marshmallow problem" -- a simple team-building exercise that involves dry spaghetti, one yard of tape and a marshmallow. Who can build the tallest tower with these ingredients? And why does a surprising group always beat the average? (Tom Wujec, TED Talk)

Tom Wujec, Build a Tower, Build a Team Ted Talk

Importance of Teamwork - Article

Teamwork is one of the most vital competencies in most forms of employment – find out more about the importance of teamwork in the workplace. (WikiJob)

WikiJob Teamwork article


Interpersonal Skills

Includes ability to engage with and motivate others, sensitivity, global and cultural awareness, moral and ethical awareness and the ability to adjust behaviour accordingly.

Developing Career Resilience - Free Online Course

This course will help you to identify the strengths of resilient people and recognise which of these strengths you already have as well as using tactics for overcoming setbacks. (The Open University)

The Open University, Developing career resilience, online course

Master In-Demand Professional Soft Skills

What does every hiring manager look for in an employee? Set yourself apart from the pack by getting the essential soft skills - abilities that help people interact effectively with others, that employers value most. 

LinkedIn Learning - Master In-Demand Professional Soft Skills

Interpersonal Skills Self-assessment - Questionnaire

Take this self-assessment questionnaire to help you to understand how well developed your interpersonal skills are and identify areas that you can practice and make improvements in. (Skills You Need website)

Skills You Need Interpersonal skills self-assessment questionnaire

The Skill of Self Confidence, Dr. Ivan Joseph - TEDx Talk

Find out how to train yourself to build upon your self confidence to help in all aspects of your life.

Dr. Ivan Joseph The Skill of Self Confidence TEDx Talk Video

The Power of Introverts, Susan Cain  - TED Talk

Susan Cain argues in this passionate talk, introverts bring extraordinary talents and abilities to the world, and should be encouraged and celebrated.

Susan Cain, The Power of Introverts TED Talk Video

Grit: The Power of Passion and Perseverance, Anglea Duckworth – TED Talk

Find out more about ‘grit’ - passion and perseverance as a  predictor of success for long term goals.

Grit: The Power of Passion and Perseverance TED Talk Video 

Mindset and Success, Eduardo Briceno - TEDx Talk

Do you have a fixed mindset or a growth mindset? Find out more in this TED talk about mindset and success.

Eduardo Briceno, Mindset and Success TEDx Talk Video

How to Make Stress your Friend, Kelly McGonigal - TED Talk

Psychologist Kelly McGonigal asks the question - can changing how you think about stress make you more healthy?

Kelly McGonigal, How to Make Stress your Friend TEDx Talk Video

Your Body Language May Shape Who You Are, Amy Cuddy - TED Talk

Social psychologist Amy Cuddy argues that "power posing" can boost feelings of confidence, and might have an impact on our chances for success.

Amy Cuddy, Your Body Language may Shape who you are TED Talk Video

What Makes Us Feel Good About our Work? Dan Ariely TEDx Talk

Behavioral economist Dan Ariely presents two eye-opening experiments that reveal our unexpected and nuanced attitudes toward meaning in our work.

Dan Ariely, What Makes Us Feel Good About our Work TEDx Talk Video

The Skill of Humour, Andrew Tarvin - Tedx Talk

Humour is something that transcends most barriers. It is a common unification; a concept understood by all. Andrew Tarvin will show you in this Tedx talk that everyone can use humour.

Coping with Uncertainty Video Animation

Check out this video animation for tips on coping with uncertainty. (Emerald Works)

Emerald Works Coping with Uncertainty Video Animation

Online Resilience - Questionnaire 

Take this questionnaire to help understand how resilient you are in different aspects of life and how you can build on your resilience. (Robertson Cooper)

Robertson Cooper Online Resilience Questionnaire

Character Strengths - Survey

Take the VIA Character Strengths Survey to help you to understand where your strengths lie and how to work with them. (VIA Institute on Character)

VIA Institute on Character, Character Strengths Survey

16Personalities - Online Test

Free personality test from 16Personalities that will help you understand your behaviours and the behaviours of other people.

16Personalities Personailty Test

Time Management - Article

Good time managers achieve more and experience less stress because they achieve a better balance between life and work. (Malit Community Learning)

Malit Community Learning Time Management article

Self-motivation - Article

The word motivation comes from the Latin movere meaning to move. It’s a nice way to think about motivation – we move towards things that interest us, check out the article below for further insight. (Malit Community Learning)

Malit Community Learning Self-motivation article


Leadership Skills

Leading other individuals or groups through a set of complex decisions as part of goal achievement within projects or significant and challenging activities.  

Management: Perspective and Practice - Free Online Course

Being a manager is a complex and challenging activity. This free course, Management: perspective and practice, introduces you to the role of the manager and the activities involved in being a manager. (The Open University).

The Open University, Management: perspective and practice, online course

Collaborative leadership in voluntary organisations - Free Online Course

The course is for people who work within voluntary organisations as paid staff or as volunteers or for people who work regularly with voluntary organisations, such as public sector staff or politicians.  It will help you to reflect on and develop collaborative leadership practices that will make a difference. (The Open University).

The Open University, Collaborative leadership in voluntary organisations, online course

Top 15 Qualities that Make Good Leaders - Blog

Check out this blog on the Top 15 leadership qualities that make good leaders (TaskQue website).

TaskQue Qualities that Make Good Leaders blog

Top 10 Leadership Interview Questions - Article

Check out this article on the 10 most critical leadership questions asked at interview, and discover how to answer each of them effectively. (WikiJob website)

WikiJob Top 10 Leadership Inverview Questions

Jürgen Klopp on what he thinks it takes to succeed – Article

Liverpool football manager Jürgen Klopp took part in a mentoring session set up by Kick It Out and shared what he thinks it takes to succeed. (The Guardian)

The Guardian article Jürgen Klopp on what he thinks it takes to succeed

Business Fundamentals: Project Management - Free Online Course

Explore the skills, methods and tools needed to manage all phases of projects effectively in this online course.

(Open University Business School)

Open University Project Management online course

People Management Skills - Free Online Course

Get an introduction to people management, and build the tools to develop your own management style with this online people management course. (CIPD)

CIPD online course

Project Management Skills and Leadership - Free Online Course

Discover what it takes to become a project manager and lead effective teams with this online project management course. (The Open University)

Open University Project Management and Leadership online course

Management and Leadership: Leading a Team - Free Online Course

Learn how to develop a business plan and build a team with this online course. (The Open University and CMI)

Open University and CMI Management and Leadership Online Course

Leading Strategic Innovation - Free Online Course

Get an introduction to the concepts of strategic innovation and change and develop a better understanding of how you deal with change with this free online course. (Coventry University)

Coventry University Leading Strategic Innovation Online Course

CommuniTEA Talks Leadership - Malit Community Learning Podcast

Award winning primary school headteacher, Dave Smith talks about leadership in this podcast episode.

CommuniTEA talks leadership podcast episode


Paul O'Hare CommuniTEA Talks - Podcast

Paul O’Hare, Director of Paul O’Hare Design Ltd took part in a Channel 4 programme called Faking It and in this podcast he talks about how he started out as a painter decorator and became a designer and how he motivates himself daily. (Malit Community Learning)

Paul O'Hare CommuniTEA Talks, podcast episode

Leadership Styles  - Article

Well-known psychologist Daniel Goleman believes that there are six distinct leadership styles and that each one of them can be useful depending on your context and desired outcome. (Exploring your Mind website)

Exploring your Mind article on leadership styles

The Surprising Truth about What Motivates Us, Dan Pink - Video Animation

Dan Pink takes a look at studies to examine what actually motivates us – the answers could surprise you!

Dan Pink, Surprising truth about what motivates us video animation