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COVID-19 Information

We're here to support you
Find out about our remote and on-campus services

Disability & Wellbeing Services would like to give you an overview on the Services we continue to offer during the current Covid-19 (Coronavirus) situation.


Discover the range of supports we offer below. 

Disability & Wellbeing Drop-in, Mon-Fri 11:00am-3:00pm
Our Drop-In Service provides support to all students, whether you are on-campus or off-campus

You can get in touch with us by:

Calling us: 07387 546 123 between 11:00am-3:00pm

Although the Student Guidance Centre is currently open Monday – Friday 9:30am-4:30pm, students are encouraged to contact us via phone or our online form (below).

Please direct your query to either the Student Wellbeing Service or Disability Services below:

Our Student Wellbeing Online Form or emailing Disability Services at  

During your Drop-In meeting, the Disability & Wellbeing Adviser may feel that you need a longer appointment to discuss your issues and explore suitable support options. Therefore you may be booked into a 1:1 appointment with an appropriate member of the team, or it may be that you need support from another service, such as Counselling, Advice SU or an external service.  

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Keeping connected with us
Social Media is the best way to keep up-to-date with our information

It's understandable that social media can be overwhelming, especially now. Our channels hopefully give you the space to engage with our campaigns. We have lots of content planned to help you practice healthy ways to manage your physical and mental wellbeing. 

The links below will direct you to each of our social media platforms where we are posting daily tips on checking in with yourself, and checking in with others (while still social distancing!) 

This will include tips on how you practice the 5 steps to Wellbeing (Be Active, Connect, Take Notice, Give and Keep Learning).

Disabilities & Long-Term Conditions
Your Ongoing Support from Disability Services

For students registered with Disability Services, the University is working hard to ensure your reasonable adjustments are accommodated throughout the 2020/21 academic year.

Our most up-to-date information is being kept live on the University's Coronavirus FAQ page. Please check here in the first instance.

If you still need support with your query, you can contact your allocated Disability Officer, or for generic queries, contact 

Have a longer chat with us!
Our Consultations & Coaching are a great way for someone to listen to you & put a plan in place

Students can request a meeting with a Wellbeing Adviser by completing our online form or emailing Students will be allocated a one-hour consultation appointment with a Wellbeing Adviser to discuss their issues or concerns and look at appropriate support options.

Student Wellbeing Service is a free service for all students registered at the University, including students on placement and Erasmus programmes (support can be arranged via telephone/Skype).

The Student Wellbeing Adviser will listen non-judgementally to your issues and concerns, and talk through suitable support options.

Please read our Student Support Agreement which explains how we treat the information you share with us whist receiving support.

Perhaps you need Counselling support
Inspire Students is here for you throughout all of this

The Counselling Service is run in partnership with Inspire, a local counselling organisation.

You can make an appointment in any one of the following ways:


Tel: 0808 800 0016 (24hr Freephone)

Keep Learning is one of the 'Take 5 Steps to Wellbeing'
Have a look at online Self-Help materials you can trust

We work in partnership with Inspire Wellbeing, who have launched the Inspire Student Hub. Log on and register an account to access these materials. If you are prompted for a pin, please enter 'QUB2019!' (Without quotation marks). 

Students can explore our online resources section to find specific advice on a range of issues. If you feel that things aren't improving through accessing our self-help materials, please arrange to come in for a meeting with a Wellbeing Adviser, it may be that you need to talk to someone to help you work your way through your issues, or it may be that you need to engage with other specialist services. 

To contact Student Wellbeing Service, click here

Safe & Healthy Relationships
Zero Tolerance to Sexual Misconduct, Bullying, Harassment & Hate Crime

We are keen to support all students develop and maintain Safe & Healthy relationships.  This includes promoting a zero tolerance policy for sexual misconduct, bullying, harassment or any form of hate crime.

Within Student Wellbeing we have a specialist Adviser to support you. Contact us to arrange a 1:1 appointment, if you have been affected by any of these issues.

Please go to Safe & Healthy Relationships page for more information. We can also use our online Report & Support reporting tool (option to report anonymously)

Over the coming weeks, we will also be promoting ways that you can post responsibly on social media in support of campaigns such as #ThinkBeforeYouShare and #PauseBeforeYouPost. Follow @QUBSafe on Twitter to keep up-to-date! 

Out of Hours or Emergency
Emergency Support

In the event of an emergency, please ring the Emergency Services on 999. In a non-emergency call 101.

Students who require immediate Wellbeing support can contact:

  • Inspire – (24/7 helpline – Freephone) – 0808 800 0016 (Wellbeing Support)
  • Lifeline – (24/7 helpline – Freephone) – 0808 808 8000 (Crisis Support)
  • Samaritans - 116 123 (national line) or 028 9066 4422 (Belfast) (Listening Ear)

For any other health & wellbeing-related issues, contact:

  • Student’s own GP or local A&E hospital service. The GP out of hours number for the University area is 028 9079 6220.
Contact Disability Services
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