What makes the counselling relationship feel safe enough for you to share personal details about your circumstances is the security of knowing the boundaries of confidentiality. There are certain circumstances in which a counsellor may be under a legal or ethical duty to disclose some information. These limits to confidentiality are in place to ensure your safety and the safety of others and to comply with legislation.

Inspire provides the Head of Disability & Wellbeing with general statistical information about the level of service use, but no individual can be identified from this information. The service keeps limited records of counselling and all its information processing systems comply with Data Protection legislation.

Limits to Confidentiality
Should any of these circumstances arise, your counsellor will endeavour to discuss fully with you what may need to be done. The specific circumstances include:

  • When a counsellor has good grounds for believing that a person may cause serious harm to themselves or others.
  • When the University or Carecall are instructed by a court to disclose information.
  • When a person discloses any criminal activity, or knowledge of any criminal activity, this includes other statutory obligations.
  • Other statutory obligations:
    • s.19, Terrorism Act 2000
    • s.52, Drug Trafficking Act 1994
    • When it is necessary to uphold Child Protection Laws
  • The Inspire clinical team and the Head of Disability & Wellbeing may share information if there is significant concern about your wellbeing. Information will only be shared on a need to know basis.