During this webinar Enda will be looking at the common causes of conflict in the workplace and exploring effective alternative dispute resolution processes.
About this Event
During this webinar Enda will be looking at the common causes of conflict in the workplace and exploring effective alternative dispute resolution processes. He will be focusing on; mediation as effective tool for conflict resolution; what mediation is and is not; how the mediation process can be used in your organisation and how you can use meditative communication skills with your teams.
Enda is a highly experienced trainer and experiential learning facilitator with an accomplished background spanning fifteen years. Enda delivers a range of executive education programmes nationally and internationally. Enda is the lead Programme Director on the Aspiring Leaders and Negotiation & Influencing Skills programmes. Enda helps companies to build and optimise their leadership capabilities, driving organisational performance through their people. Enda is a negotiation and conflict resolution specialist and is particularly interested in improving resilience, leadership and communication skills to empower leaders through challenging times.