Information for Students
This page includes FAQs in relation to:
- Semester 2
- End of semester travel and Government guidance
- Our Campus Commitment: Offering you a safe campus experience in 2020/21
- MyQueens
- Covid-19 Information
- Test and trace
- Download the 'StopCOVID NI' App
- If you develop COVID-19 symptoms
- University COVID Response Team (UCRT) – On Campus Close Contact Identification / tracing
- On-campus asymptomatic testing pilot programme
- Self-isolation and quarantine
- Face coverings
- Disability and Wellbeing
- Teaching, Learning, Assessment and Your Student Experience
- Graduation
- Accommodation
- Students' Union
- International Students
- Finance
- Travel
- Erasmus and Study or Work Placement Abroad
- Useful Contacts
Public health guidance: Coronavirus (COVID-19) information for students on the Public Health Agency (PHA) website
Semester 2
With effect from 26 December, a six-week lockdown has been introduced across Northern Ireland and a new variant of the coronavirus has caused a surge in positive cases across the UK which has accelerated since Christmas. This has resulted in further restrictions and means that we have to make some changes to our plans for second semester:
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Teaching delivery
There will be some adjustments to how we deliver teaching over the next few weeks. We expect that for the majority of students, the plans that were put in place and communicated to you by your School in December will remain unchanged. For a minority of students, some teaching that was scheduled to take place in person and on campus at the start of second semester will now be delivered online.
We regret having to make these adjustments so close to the start of semester but believe they are necessary in response to the unfolding circumstances. It is important to emphasise that we remain confident in the safety measures in place on campus and that our teaching spaces are safe but we are adjusting the amount of face-to-face teaching as a result of government guidance to reduce the amount of student migration taking place in a short period of time.
To clarify:
- Lectures, tutorials and seminars will now be delivered online with a number of exceptions (please see below). We will keep this under constant review as the situation develops.
Teaching that will still go ahead in-person and on campus can be defined as follows:
- Teaching that is practical in nature (e.g. lab sessions, clinical skills etc.) that can not be delivered remotely or deferred to a later date.
- Face-to-face teaching that is essential for professional accreditation and/or student progression reasons and which cannot be delivered online or deferred to a later date.
Timescale- These principles will be applied to teaching until the end of January. This will be kept under constant review. We remain committed to face to face teaching and will increase the amount of in-person delivery when the circumstances allow.
Your School is in the process of establishing how much of your planned teaching (if any) will be changed and will inform you as soon as possible - by the end of this week if they have not already done so. If you have any subsequent queries then you should contact your School directly.
- Research
Research students should liaise with their supervisor. As with the end of first semester, research should be conducted from home where possible. Where it is not possible and you need to come on to campus (for example into a laboratory), this is considered essential work and you are able to do so.
- Travelling/returning to campus
In order to reduce the risk associated with large numbers of students returning in a concentrated period, you are asked to only travel or return to the University when you need to. In most cases this will be shortly before your on-campus teaching or research begins but for others it may be for other reasons such as using the library and study spaces because you are not able to engage with online study at home.
Education is considered an essential activity under current regulations so if you live in an area where travel is only permitted if it is unavoidable (e.g. most parts of the UK) and need to travel to the University, then you should be able to do so but please check the latest restrictions in your area.
You are reminded to arrange asymptomatic testing before or as soon as possible after you travel/return to campus.
You may need to self-isolate if arriving in to Northern Ireland from elsewhere. Please check the latest updates here.
- Accommodation
All University accommodation remains open with full access to services that are possible under current restrictions – for example cleaning and maintenance, laundry, postage / 24 hour reception and security services. If, as a result of these latest developments, you do not intend to arrive at or return to University accommodation at the start of second semester then you are able to pause your accommodation contract until the end of January. If you wish to pause your accommodation contract for this period (and therefore not have to pay the associated fees), then please contact accommodation@qub.ac.uk.
If you have an accommodation contract in the private sector and this is causing you financial difficulty then you are strongly encouraged to access the University Hardship Fund for support.
- Asymptomatic Testing
The University continues to offer asymptomatic testing to all students and staff. As per the email that you received in mid-December, you are asked to arrange asymptomatic tests before arriving or as soon as possible after you arrive on campus. You can arrange these tests via this page and you should not engage with any activity on campus until you have received at least one negative test result. You should have two tests no less than three days and no more than seven days apart. This testing is a significant step forward to ensure that the campus remains a safe place to live, work and study.
If you are attending on-campus or placement teaching we recommend you have 2 tests each week 3 days apart to help minimise asymptomatic transmission.
If you develop symptoms
Asymptomatic testing is suitable only for those who are not displaying symptoms. If any member of the Queen’s community develops symptoms at any time, it is essential that they self-isolate immediately and book a test here.
Other safety measures
It is essential that we all continue to follow the public health guidelines regardless of whether or not we have received a negative asymptomatic test. All members of the Queen’s community are expected to maintain social distance from others, wear a face covering indoors and regularly wash or sanitise their hands.
Is the testing mandatory?
The testing is not mandatory; we are encouraging as many people as possible to get tested as an additional mitigation measure to help reduce transmission.
Whilst we are encouraging everyone to participate in this testing initiative, we recognise there are many reasons staff and students may not be able to take a test. Staff or students cannot be made to take a test if they choose not to and should not be asked if they have taken the test or not.
This is an additional intervention to those already in place, such as the use of face coverings, social distancing, ventilation and good hand hygiene.
Why are staff and students being asked to get tested?
This 'Test to Return' initiative is to help identify asymptomatic COVID carriers in our community at the start of Semester 2, when many of us will return to campus after the Christmas holiday break in significant numbers. Beyond this initial Test to Return phase during January/early February 2021, we hope to continue to offer repeated testing to staff and students. Details of this next phase will be issued in the new year.
Why are two tests recommended?
The sensitivity of the LFD test is optimal when two tests are done between 3 and 7 days.
If I have had a test before Christmas, do I still have to get another one in January?
The University is encouraging the uptake of tests irrespective if you have had one previously.
If you have work or study commitments that you are expected to attend on campus and have not been able to access a test due to lack of capacity, please contact covidtestbooking@qub.ac.uk and, if possible, you will be accommodated with a test before your first commitment.
We ask that you continue to adhere to COVID regulations, University guidelines and the Campus Pledge.
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Services available on campus
The University will continue to provide all of the services that it can during the six-week lockdown period for those students who do return over the coming weeks or have remained on campus throughout. For example, this currently includes the library, the Student Guidance Centre and childcare services. For more information on how to access services please go to MyQueen’s.
- Current Restrictions
It is essential that all members of the Queen’s community continue to follow the current public health guidelines. If you do return or arrive at the University over the coming days and weeks then you should minimise contact with those outside of your household and restrict your movements, other than to take part in the on-campus activities as outlined above and for essential purposes such as food shopping or exercise.
- Travelling to Northern Ireland from elsewhere
For most students who are travelling to Northern Ireland from elsewhere, local government restrictions require you to complete a ten-day period of self-isolation. More details are available here. We will provide you with all of the support you need during this period.
End of semester travel and Government guidance
Please click here for our Christmas break and end of semester arrangements, including information about advice that has been issued by the NI Executive for students who intend to return home for Christmas.
IMPORTANT: If you are a student or member of staff and are either:
- self-isolating or
- have developed symptoms or
- have received a positive test
Please inform the University here.
Our Campus Commitment: Offering you a safe campus experience in 2020/21
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How will the University support my learning and student experience?
On Wednesday 14 October, the NI Executive advised the following:
“(Universities to) deliver distance learning to the maximum extent possible with only essential face to face learning where that is a necessary and unavoidable part of the course.”
In line with this clear guidance, the University has taken the decision to revert to online delivery of teaching for the rest of semester unless face-to-face is considered essential or unavoidable. The University has prepared for this eventuality so you should remain assured that we have the appropriate plans in place to allow your studies to continue and will adopt measures to minimise any detriment to your learning outcomes. Your School will clarify if any of your teaching this semester will continue to be delivered in-person on campus. The University remains commited to face to face teaching and current evidence shows that this can be delivered safely so we plan for the resumption of face to face teaching as soon as possible.
For research students, we plan to continue to conduct research on campus that can not be done remotely. Other research that can be done from home should continue on that basis. You should discuss this this with your research supervisor if you have any concerns and to to clarify if today’s announcement will have any impact on what you are currently doing.
- Are the University’s campus and facilities still open?
The University will continue to offer many services and the following facilities will remain open, with strict social distancing and safety measures being applied.
- Queen’s Accommodation
- Physical Education Centre for individual exercise
- McClay Library
- Graduate School
- Student Guidance Centre
- Students’ Union (inc. Advice SU, Student Representation, Clubs & Societies)
- The Welcome Centre
The University will keep the availability of all of these services and facilities under constant review. Other services and activities such as cafes and restaurants (other than for take-away) and team sports will not be possible for the next four weeks. All students living in University accommodation will continue to be fully supported and we would encourage students to remain in their accommodation if they wish to do so.
- What safety measures are in place in teaching spaces?
A range of safety measures are being applied to teaching spaces:
- Large lectures, where social distancing cannot be maintained, will be delivered online from the start of semester. This will be kept under review.
- You should maintain social distancing before entering the lecture theatre/teaching space and wear a face covering if this is not possible.
- You are required to wear face coverings during teaching, assuming you are able to do so (see Face Covering section for exemptions).
- You should maintain a minimum of 1m physical distance from each other during teaching. Furniture has been reconfigured to support this.
- You are expected to maintain a minimum of 2m physical distance from the member of staff delivering the session. Teaching rooms have been reconfigured to support this, including the use of floor markings. This is to allow the member of staff to deliver the session without the need for a face covering which may be essential for some students with impaired hearing/other disabilities. Whether or not they wear a face covering will be a decision for the individual member of staff.
- 20 min changeover time between classes has been included in timetabling to allow safe, socially distanced, transitions.
- Sanitising wipes and hand sanitiser will be provided at the entrance to all teaching rooms. You are encouraged to wipe down the surfaces where you sit and frequent touch points before and after the start of each class.
- Can I return home?
We appreciate that restrictions may lead to a number of students wishing to return home for the remainder of semester. As part of the restrictions and guidance issued by the NI Executive today, the avoidance of unnecessary travel was reiterated and this should be taken in to account. We would, therefore, encourage students and their families to consider the risks of transmission before they travel.
It is now more important than ever that all members of the Queen’s community play their part and follow the guidelines to reduce transmission of the virus. All students are asked to continue to follow and regularly review the latest guidance and advice provided on our dedicated FAQs page and on the Public Health Agency website.
MyQueens
For general queries on your teaching, learning, assessment and your student experience, please visit:
www.qub.ac.uk/sites/my-queens/
Covid-19 Information
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Where can I find support, information and updates?
To help keep you up-to-date with the latest support, information and updates, we continue to regularly update information provided on this COVID-19 (Coronavirus) FAQs website.
For information on the wide range of support and services available to you, please visit the MyQueen's website.
- Where can I access health advice in relation to COVID-19 (Coronavirus)?
Please follow advice published on the PHA website.
Northern Ireland now has full access to the NHS 111 helpline service on coronavirus. Callers should press 1 when they are advised. This service is provided in Northern Ireland solely for coronavirus guidance and not for other conditions.
In the case of medical emergency, call 999.
- What precautions should I be taking?
It makes sense to practice good hygiene and follow advice published on the PHA website.
Please remember these three simple steps:
- Download the app
- Immediately self-isolate if you develop symptoms / test positive
- Inform the University on 028 9097 3550 if you receive a positive test. If you have developed symptoms/are self-isolating, inform us via our dedicated online platform.
There are other steps we should all be taking on a daily basis. Please continue to:
- Wash your hands regularly
- Cover coughs and sneezes
- Practice social distancing
- Wear a face covering if 2 metres social distancing cannot be maintained
- Follow the latest public health agency advice
- Review Queen's FAQs for staff and students
Your wellbeing is the University’s first priority. Please do not let any concerns about your work or studies stop you taking this advice.
VIDEO: Dr. Conor Bamford reminds us how the virus spreads and the key things we should all remember.
- How can I play my part in preventing the spread of the virus on campus?
- I'm anxious about COVID-19 – what support is available?
If you are a member of staff concerned as a result of COVID-19, please contact the Staff Wellbeing Service by emailing wellbeing@qub.ac.uk.
If you are a student who is concerned as a result of COVID-19, the University’s Student Wellbeing Service can offer support and guidance. Please contact the Student Wellbeing Service by emailing studentwellbeing@qub.ac.uk. A member of staff will get in touch with you directly.
Test and Trace
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How does Test and Trace work in Northern Ireland?
Public Health Agency contact tracing
The PHA’s contact tracing service has been established to minimise community transmission of COVID-19. Close contacts will be contacted by the PHA’s contact tracing service team using the following phone number: (028) 9536 8888. Please save this number to your phone and be sure to answer any call from them, should they get in touch.
'StopCOVID NI' appA Northern Ireland-specific contact tracing app 'StopCOVID NI' has been developed by the Department of Health. To help protect yourself and all within the Queen's community and wider public, we are encouraging all our staff and students to download this free app, which will support contact tracing, support our health service, help prevent another lockdown and save lives.
The app works by telling you automatically if you've been near another app user who tests positive and can also let them know if you test positive, though the app never knows or shares your identity or location.
You can download from:
Text alert service
The Public Health Agency has introduced a new text alert service for close contacts of positive COVID-19 cases, which means that they will be sent a message as soon as their details are added to the PHA system. If you receive a message from 'HSCtracing' you must self-isolate immediately.
Download the 'StopCOVID NI' App
Developed by the Department of Health, the 'StopCOVID NI' app works by telling you automatically if you've been near another app user who tests positive and can also let them know if you test positive, though the app never knows or shares your identity or location. Download from:
If you develop COVID-19 symptoms
It is important that we all monitor our own health and watch out for any of the following symptoms:
- high temperature
- new, persistent cough
- loss or change in sense of smell or taste
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What should I do if I develop COVID-19 symptoms?
If you feel unwell with any of these symptoms, you should follow these important steps:
- Self-isolate immediately. If you are on campus when symptoms begin to develop, please put on a face covering straight away and return to your home or accommodation, avoiding public transport if you can. Where required the University can assist you in booking a special COVID-secure taxi to transport you home, please call extension 3550.
- Arrange a test. You can do this online via this link or by calling 119. The advice from the Public Health Agency is that you should get tested in the first three days of coronavirus symptoms appearing. If you have no access to transport to access a drive-through test, the University can help you arrange a special COVID-secure taxi, please call 028 9097 3550 for further assistance. Please note that there is a cost for the taxi.
- Notify. Please inform the University that you are self-isolating via this online portal: http://go.qub.ac.uk/covidupdate. This is essential to ensure that the University can maintain a record of the staff and students who develop symptoms and apply precautionary measures as quickly as possible. If you live in University Accommodation, other members of your apartment will be contacted and you will be provided with the necessary support. This link is also available on the University homepage and you may wish to bookmark the link so you can find it easily. If you do not live in University Accommodation, you should also inform other members of your household so they can follow the official public health agency advice to self-isolate. Members of staff should also inform their line manager or school manager separately.
Your health and safety is the University’s first priority so please do not let any concerns about your work or study stop you from following any of these steps or public health advice.
- What should I do if I test positive for COVID-19?
If you receive a positive test, you will be given clear guidance from the health authorities to continue to self-isolate and you should update the StopCOVID NI app.
Please also inform the University immediately through the online portal: http://go.qub.ac.uk/covidupdate. If you have already notified us that you are isolating, updating the portal to let us know that you now have received a positive test is really important.
If you are not able to access the portal you can call the Covid Response Team on 028 9097 3550.
Letting us know is vital as it will enable us to assess the risk to others and take all the necessary precautionary steps. If you have previously used the portal to inform us that you are self-isolating, your records will be updated by the call handler accordingly. Please save this number to your phone so you can access it quickly. It is also available on the University homepage.
For further information, please contact the University Covid Response Team:
Monday – Thursday: 10am – 6pm
Friday: 10am – 5pm
Saturday – Sunday: 10am – 2pmEmail: covidresponseteam@qub.ac.uk
Tel: 028 9097 3550Your health and safety is the University’s first priority so please do not let any concerns about your work or study stop you from following any of these steps or public health advice.
University COVID Response Team (UCRT) – On Campus Close Contact Identification/tracing
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Why is the University calling people to identify close contacts?
In an effort to stop the spread of coronavirus, the University is supporting the PHA by trying to identify close contacts of any staff or students who notify the University that they have received a positive Covid-19 test result. This partnership, which is also operating in other education settings such as schools, means that the PHA can focus on identifying off-campus contacts for staff and students, as it is recognised that the quicker close contacts are identified and advised to self-isolate, the more effective this is at reducing the spread of the virus.
The PHA has set clear protocol and guidelines for the University to use. The University team are supported by the PHA Educational Hub who are available to answer any queries that arise. In addition the University meets with the PHA several times per week to review the position and review any updated or new guidance.
- How does close contact identification or tracing work?
If you notify us through the portal that you have tested positive for Covid-19, a member of the University COVID Response Team (UCRT) will call you. The purpose of the call is first of all to check how you are and see if you need any support. Secondly the team will ask you some questions to find out if you have been on campus within the 48 hours before you took a positive test, or the onset of your symptoms – whichever is earliest. The PHA ask us to do this as evidence has shown this is the timeframe when individuals are most infectious.
- What is a close contact?
The PHA criteria identifies a close contact as a person who has been close to a confirmed case from 2 days before the person was symptomatic or 2 days prior to a positive test being taken if the person was not symptomatic.
Under the PHA criteria this is defined as:
- people who spend significant time in the same household as a person who has tested positive for COVID-19 (including University accommodation)
- a person who has had face-to-face contact (within one metre), with someone who has tested positive for COVID-19, including:
- being coughed on
- having a face-to-face conversation within one metre
- having skin-to-skin physical contact, or
- contact within one metre for one minute or longer without face-to-face contact
- a person who has been within 2 metres of someone who has tested positive for COVID-19 for more than 15 minutes (without PPE; ie if they did not have a face covering or other protective clothing on)
- a person who has travelled in a small vehicle with someone who has tested positive for COVID-19, or in a large vehicle or plane near someone who has tested positive for COVID-19
- What happens when someone is identified as an on-campus possible close contact?
If a student or staff member identifies someone that they believe is a close contact, based on the PHA criteria, the UCRT create a record on the portal for that possible close contact and the individual is emailed and asked to self-isolate and be aware of symptoms. The possible close contact is not told who the positive case is, although the positive case is advised to tell them. Possible close contacts then receive a follow-up call from the UCRT to verify the information. If it is agreed they are a close contact, they are issued with a letter from the PHA and the University advising them on what to do next.
- What if I am advised I am an on-campus close contact but I disagree?
The UCRT work on the information they are given by the positive case. As we are not able to tell possible close contacts who the positive case is, this can make verification challenging in a small number of cases. If there is a significant dispute the UCRT will contact the positive case, review their information in light of the issues raised, and may ask if their identity can be communicated to the close contact to help confirm facts. Any issues that cannot be resolved will be referred to the PHA.
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How long does a close contact have to isolate for?
The PHA guidance states that close contacts have to isolate for 10 days from date of last exposure with contact. This is because of the length of the incubation period and the risk of transmission.
- If I isolate but then receive a positive test, how long do I have to isolate for?
The PHA guidance is that those with a positive test have to isolate for 10 days and can complete their period of isolation after this time if they have been free of fever for 2 days. If they have not, they need to continue until it is 2 days since they experienced a fever.
- Do I have to isolate again if I become a close contact again?
Yes – that is the current advice of the PHA.
- Do I have to continue to isolate if I test negative for Covid-19?
PHA guidance states that if you have been identified as a close contact you must isolate for 10 days irrespective if, during this time, you take a test that is negative.
If, however, you have symptoms and take a test that is negative, then the guidance states that you can return to normal activity if you test negative and have not had a fever for 48 hours. However, if there are members of your household who have had a positive Covid-19 test result, then you must continue to isolate even if you are negative. This is because of the risk of going on to test positive. For specific advice on how long you should isolate please contact the PHA or call 111.
- What should I do if I am notified that I am a contact of a confirmed case off-campus or am asked to self-isolate?
If you are notified that you are a contact of a confirmed case of COVID-19 in the community, you should follow all of the guidance you are given – including self-isolation if required. If you have been asked to self-isolate via the contact tracing system or by a medical professional, please inform the University via the dedicated portal. If another member of your household has been traced but they are not displaying symptoms, please check the latest advice here.
Your health and safety is the University's first priority, so please do not let any concerns about your work or study stop you from following any of these steps or public health advice.
On-campus asymptomatic testing pilot programme
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How can I access the on-campus asymptomatic testing pilot programme?
Find out how to access the on-campus asymptomatic testing pilot programme here.
Self-isolation and quarantine
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Where can I find advice for students on self-isolation and quarantine, including support available?
Visit the MyQueen's website for information on things to plan for if you are required to self-isolate for 10 days either on arrival in Belfast, or at any point throughout the Semester.
Face coverings
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Should I wear a face covering on campus?
Following the recent announcement by the Northern Ireland Executive, it will be mandatory at Queen's from Monday 10 August to wear a face covering "in any indoor public space where it is not possible to maintain social distancing”. This will be applied in relevant parts of University buildings and it is essential for the safety of the whole University community that this is adhered to by staff and students.
This is a rapidly changing and fluid situation so please be aware that the University’s position may change over time to reflect changes to guidance from the NI Executive and Public Health Agency. Please continue to check your University email, University FAQ pages and social media channels for updates.
It is important to emphasise that the wearing of a face covering does not reduce the importance of hand washing, good personal hygiene and social distancing, all of which are recognised as the most effective way of avoiding COVID-19.
- When do I need to wear a face covering?
Study spaces such as those in the libraries and Graduate School, and work areas such as office spaces have already been set-up so that social distancing can be maintained. It is therefore not mandatory for face coverings to be worn when you are at your work or study station, unless normally required as part of your role (for example in a lab or clinical setting). Similarly, one way systems and other appropriate measures have also been applied so that it is not a requirement for face coverings to be worn when moving around University buildings, for example along corridors and in stair wells. However, if you are in communal spaces such as lobby areas of buildings, social spaces and shared facilities where people tend to gather and it is not possible to maintain social distancing of 2 metres, then it is mandatory to wear a face covering from Monday 10 August.
It is also mandatory for students to wear face coverings during face-to-face teaching sessions. This will apply to all lectures, tutorials, seminars and practical classes.
This is a rapidly changing and fluid situation so please be aware that the University’s position may change over time to reflect changes to guidance from the NI Executive and Public Health Agency. Please continue to check your University email, University FAQ pages and social media channels for updates.
The only exceptions have been specified by the NI Executive as follows;
- Eating and Drinking
- Exercising indoors
- For specific personal or health reasons (these are defined here)
There are also a small number of work settings where the mandatory use of face coverings also does not apply and staff in those areas have been made aware of this.
This reinforces the previous University position of maintaining 2 metres social distancing or 1 metre plus mitigation that was already in place. For clarity, in addition to the public/shared and teaching spaces outlined above, the wearing of a face covering may, in some instances, be one of a range of mitigations used to facilitate work to take place where social distancing of 2 metres is not possible – this is referred to as 1 metre plus mitigation.
It is not possible to be prescriptive about every potential scenario on campus where it may be necessary to wear a face-covering. All members of the community are asked to apply their common sense and act responsibly in line with public health guidance to protect themselves and those around them by wearing a face covering if social distancing cannot be maintained.
It is appreciated that many staff and students will choose to wear a face covering beyond those areas where it is mandatory as outlined above and the University fully supports this position. You should also bear in mind that for personal and health reasons that are not visible, some members of our community will not be able to wear a face covering. All staff and students are expected to respect each other’s choices in this regard.
- Is the University providing face-coverings?
To facilitate these guidelines, the University has a limited number of re-usable and disposable face coverings available for staff and students, should they require them.
Disposable face masks will be available from week commencing 10 August 2020, with reusable coverings available from week commencing 24 August 2020.
Disposable face masks will be available to students from the Student Guidance Centre and Student Accommodation Receptions in BT1, BT2 and BT9 from Monday 10 August. The Students’ Union on Elmwood Avenue will also have a limited supply for students from Monday 31 August.
- What is the guidance for maintaining and disposing of facemasks?
The NI Executive have provided guidance regarding the maintenance and disposal of face coverings here and you are asked to familiarise yourself with this guidance.
- Who is exempt from wearing a face covering?
Some members of our community will not be able to wear a face covering due to a hidden disability, medical condition or other exemption as specified by the PHA. All staff and students are expected to be sensitive and respectful of this and if someone is not wearing a face covering in an area where it is mandatory, it should be assumed that there is a legitimate reason why they cannot.
Although you should not be challenged for not wearing a mask, exemption cards are available for students who deem themselves to be medically exempt from wearing a face covering.
Exemption cards can be picked up from the Information Desk in the Student Guidance Centre.
For any further queries, contact Disability & Wellbeing Drop which runs 11am – 3pm, Monday – Friday on Level 1 of Student Guidance Centre or Tel: 0738 754 6123.
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Should I challenge someone who is not wearing a face covering?
No. Some members of our community will not be able to wear a face covering due to a hidden disability, medical condition or other exemption as specified by the PHA. All staff and students are expected to be sensitive and respectful of this and if someone is not wearing a face covering in an area where it is mandatory, it should be assumed that there is a legitimate reason why they cannot.
Disability and Wellbeing
For support and information for students with a disability, please visit: www.qub.ac.uk/directorates/sgc/disability/studentinformation/Covid-19-Info/
For general wellbeing and mental health support, including guidance on how to register with a GP or for support if you are concerned about the impact of Covid-19 on your wellbeing, please visit: www.qub.ac.uk/directorates/sgc/wellbeing/Covid-19/
Teaching, Learning, Assessment and Your Student Experience
For information on studying and life at Queen's, please visit the MyQueens website, which includes:
- Student Services and Support
- Learning and Studying
- Campus Life
- Arriving at Queen's
- Key dates for Semester One
- Our Pre-semester Engagement Programme
- Enrolment and Registration
- Additional FAQs
Graduation
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What are the arrangements for Graduation during the 2020/21 academic year?
Winter Graduation 2020
As you will understand, the current public health crisis means that it will not be possible to hold the normal physical graduation ceremony on campus this winter, as doing so would involve large numbers of people in close proximity. Your safety and wellbeing is, as always, our first priority and this must guide our approach.
However, despite the pandemic, we recognise the importance of enabling those due to graduate this semester to formally graduate and be awarded their Degree parchment in order to facilitate progression into the workforce or on to further study and enable them to fulfil their ambitions in pursuit of their career.
If you are due to graduate this winter, we plan to mark this important milestone by holding Virtual Graduation Celebration Events to recognise your achievements. Please be assured, however, that these online events, which will take place from 10-11 December 2020, are intended to be in addition to - and not instead of - a Graduation celebration on campus at a future date. The only difference is that you will already be a graduate of Queen's University Belfast when we do come together to celebrate your achievement on campus.
As we take forward plans, we are working closely with your Faculty and with the Students' Union to ensure that we deliver the best possible student experience and that both events meaningfully mark your success.
Summer graduation 2021
This is an evolving situation and the University will continue to monitor developments closely. We will not, therefore, be taking a decision regarding July Graduation 2021 until February 2021 at the earliest.
Accommodation
For advice on University accommodation, including arrivals, quarantine support and safety measures in place to safeguard your health, please visit: Self-isolation guidance and information for students.
Students' Union
For information on the services provided by the Students’ Union, including Fresher’s Fair, Clubs and Societies, Enterprise SU and Advice SU, please visit: qubsu.org/
International Students
International Student Support provides specialist information and advice in relation to a range of visa and immigration related issues including applying for your visa to come to the UK, extending your visa in the UK, biometric residence permit queries, etc. Find out more at: www.qub.ac.uk/sites/iss/
Finance
For information on fees, student loans and the University's Hardship Fund, please visit: https://www.qub.ac.uk/Study/Feesandfinance/FeesandFundingFAQs/
Travel
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What is the University advising students in relation to travel?
The University continues to monitor the situation in relation to COVID-19, including regarding student international travel. Current government guidance regarding travel can be found on the Foreign, Commonwealth and Development Office (FCDO) website. The FCDO currently advises against all but essential travel to most countries.
Following a review in December 2020, we have now updated our guidance in relation to the University’s definition of essential travel for study or work placement.
The University defines essential travel as that which is defined in the course of study as a compulsory study or work placement. Students who meet this criterion and wish to seek approval to travel will be required to complete and sign a Risk Assessment form which will go forward to the International Student Travel Group for approval.
You must not travel before receiving formal approval from the University to do so.
Student safety and wellbeing is our first priority, and it is important to emphasise that students who meet the criteria for essential travel, and choose not to travel, will still have the option to continue on the contingency arrangements (for example, Virtual Year Abroad).
If you are due to travel abroad on a compulsory international study or work placement in Semester 2 of 2020-21, your School will contact you with further guidance. If you have any questions, please contact your School Placement Co-ordinator or Erasmus Programme Director.
- I intend to travel internationally (outside of the UK) for the holiday period. What do I need to do?
If you intend to travel internationally (outside of the UK) for the holiday period, you must check if your destination or airline requires evidence of a negative test before travel.
For entry into some countries, for example, China, an additional type of test is also a requirement prior to travelling.
The correct COVID tests and certificates required for travelling to an international destination can only be obtained in a private clinic and usually involve cost; however, Queen’s has arranged to have these tests carried out for our students free of charge until the end of this calendar year through the Kingsbridge Private Hospital in Belfast (located at 811-815 Lisburn Rd, Belfast BT9 7GX).
- If your test is negative, the Kingsbridge Private Hospital will issue the necessary certificates to enable you to travel;
- If your test is positive, you will be given advice by them on self-isolating, prior to taking a second test when this period has passed and you wish to travel; in this case, the second test will also be free of charge.
How to check if your destination or airline requires evidence of a negative test before travel
If you are not sure if you need a test to travel to your destination country, telephone the Kingsbridge Private Hospital (028 9077 6777). Their staff will provide this information.When you will receive the results of your testUnder normal conditions, the test results should be available in 24 hours; however, this cannot be guaranteed in all cases.How to book your free test(s):Kingsbridge Private Hospital booking lines are open Monday to Friday, 9:00am – 7:30pm, and Saturday, 9:00am – 3:00pm.- Book your appointment by telephoning the dedicated booking number: 028 9077 6777;
- Inform the booking agent that you are a Queen's Student and provide your student number;
- Bring your student card to your appointment;
- The testing is free and you will not be charged.
Erasmus and Study or Work Placement Abroad
For further information on international study or work placements (for example, Erasmus) in 2020–21, please visit: https://www.qub.ac.uk/directorates/sgc/careers/GlobalOpportunities/Covid19Update/
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Can students travel for study or work placement?
The University continues to monitor the situation in relation to COVID-19, including regarding student international travel. Current government guidance regarding travel can be found on the Foreign, Commonwealth and Development Office (FCDO) website. The FCDO currently advises against all but essential travel to most countries.
Following a review in December 2020, we have now updated our guidance in relation to the University’s definition of essential travel for study or work placement.
The University defines essential travel as that which is defined in the course of study as a compulsory study or work placement. Students who meet this criterion and wish to seek approval to travel, will be required to complete and sign a Risk Assessment form which will go forward to the International Student Travel Group for approval.
You must not travel before receiving formal approval from the University to do so.
Student safety and wellbeing is our first priority, and it is important to emphasise that students who meet the criteria for essential travel, and choose not to travel, will still have the option to continue on the contingency arrangements (for example, Virtual Year Abroad).
If you are due to travel abroad on a compulsory international study or work placement in Semester 2 of 2020-21, your School will contact you with further guidance. If you have any questions, please contact your School Placement Co-ordinator or Erasmus Programme Director.
- I would like to undertake an optional international study or work placement in Semester 2. Can I travel?
No. International travel for study or work placements will only be considered where the placement is essential to your course of study. We define this as an international placement that is compulsory and integral to the course of study only.
- Will I be covered by the University’s insurance if travelling for essential study or work placement?
The University’s insurance provider, UMAL, has advised that Travel and Emergency Medical cover will be available for University-authorised essential travel. However, as COVID-19 is an ongoing event, while medical cover will be provided, there will be no cover for any COVID-related cancellation or disruption. Further details are available on the Queen’s Insurance website.
To help support and keep our students safe while on essential study or work placements, the University has set aside a Contingency Fund from which students on essential study or work placement can receive emergency support in the event that they need repatriation at short notice.
For further information, please contact supportfund@qub.ac.uk, putting 'URGENT COVID-19 Emergency Travel' in the Subject line.
- Do I need a visa to study or work in Europe post-Brexit?
The UK left the European Union on 31 January 2020 and is now in a transition period, while the UK and EU negotiate additional arrangements. The transition period is currently scheduled to end on 31 December 2020. The current rules on travel to the EU continue to apply during the transition period but new rules will come into effect from 1 January 2021.
Living and studying in an EU country depends on the rules in that country. You may need to register or apply for residency. You should also check the rules on healthcare. Information on the requirements for your host country are available on the Foreign, Commonwealth and Development Office (FCDO) website on Living in Europe and their detailed information for each country.
Useful Contacts
If the information you are looking for is not addressed in the University's Coronavirus (COVID-19) FAQs, there are a range of contact points for staff and students:
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Coronavirus (COVID-19) – Useful Contacts
WHO SHOULD I CONTACT?
CONTACT POINT
CONTACT DETAILS
STUDENT CONTACTS
If you are a student and you have questions or concerns relating to COVID-19 which are not addressed in the COVID-19 FAQs Student COVID-19 Queries (Call Centre) email: covid19callcentre@qub.ac.uk If you are a student and have any non-COVID general queries on student support services contact the Student Guidance Centre Student Guidance Centre email: sgc@qub.ac.uk If you are a student, you can access a wide range of support available to you from the Student Wellbeing Service website, or if you have any further queries Student Wellbeing Service Online Form: https://www.qub.ac.uk/directorates/sgc/wellbeing/raw/ STAFF CONTACTS
If you are a member of staff and you have questions or concerns relating to COVID-19 which cannot be addressed through the COVID-19 FAQs or through discussion with your line manager Staff COVID-19 Queries email: StaffCovidQueries@qub.ac.uk If you are a member of staff and have any non-COVID general queries on HR related topics, such as terms and conditions, pay, policies etc. your first port of call should be the HR Hub HR Hub email: hrhub@qub.ac.uk If you are a member of staff, you can access support and information on a wide range of issues on the Staff Wellbeing website, or if you have any further queries Staff Wellbeing email: wellbeing@qub.ac.uk STUDENT AND STAFF CONTACTS
If you are a member of staff or student and have contracted coronavirus symptoms, received a positive test or been told to self-isolate by the contact tracing system or a medical professional, please self-report via this portal. This information will help the University to support you and put in place precautionary measures to protect others. Self-Reporting Portal (COVID Notification) Link: Self-Reporting Portal
If you are not able to access the portal you can call the COVID Response Team on 028 9097 3550.If you are a member of staff or student and have any queries relating to on Campus Close Contact Identification/Tracing University COVID Response Team (UCRT) email: covidresponseteam@qub.ac.uk If you are a member of staff or student requiring personal health advice specifically in relation to COVID-19 NHS 111 or your GP Telephone: NHS 111 service or your own GP