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FAQs

Starting your Course at Queen's

The following section contains important information on starting your course here at Queen's, including when the academic year commences and when you'll find out about accommodation.

I have been accepted for admission to Queen's - what next?

You will receive formal confirmation of this decision through your UCAS Track account and not direct from the University. You will be referred to a website in order to confirm whether or not you intend to take up your place. If you decline the offer, you should understand that you will not be permitted to negotiate with other institutions in the UCAS system. Where offers are declined, even in error, there is no guarantee of places being reinstated.

Applicants who are away from home in August may authorise someone to take the necessary action on their behalf.

Failure to respond to your offer promptly will delay the despatch of your Welcome Guide.

Guides containing information about Enrolment and Registration will begin to be emailed from the end of August onwards to those who have accepted an unconditional offer of a place. If you have confirmed to Queen's that you are taking up your place but have not received your Guide by 7 September, please contact the Student Helpline (Tel: +44 (0) 28 9097 3223; reghelp@qub.ac.uk).

The Guide will be emailed to you at the email address provided in your application so it is important that you notify both UCAS and the Admissions and Access Service of any change to your contact details.

Your Welcome Guide will contain your username (student number) and password. You will be able to use these to log into your new Queen’s email account. Please check this on a regular basis as the University and your academic department (School) will begin to use your Queen’s email to send you crucial information that you need to know before arriving.

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When does the academic year start?

The 2020-21 academic year will commence on Monday 21 September 2020, for all undergraduate students, except for those on programmes with approved earlier start dates.  

The University will be offering a programme of Welcome and Induction activities which all students are invited to take part in. Within this programme there will be activities specifically targeted at new, international and returning students.

Please be assured that the programme will offer connected virtual and on-campus activities in line with current social distancing measures, that are operationing locally. Full details on the University’s Welcome and Induction Programme will be posted here in the coming weeks and registration for the events will open from 17 August 2020.

Enrolment and Registration

Enrolment and Registration commences on 7 September 2020 for the majority of new students. You will be allocated a specific time slot for registration and you must adhere to the slot allocated, unless you inform reghelp@qub.ac.uk of your inability to attend. Details of this, including the venue will be included in your Welcome Guide that will be emailed to your personal email account.

It is not until you have completed the full registration process that you will be a fully enrolled student of Queen’s and entitled to use the wide range of services and facilities.

If Online registration is not fully completed without good reason by the end of October 2020, you will be withdrawn from the University. If you wish to re-register and are permitted to do so, a re-registration fee of £50 will be charged.

Registration comprises:

  • Online Registration on Qsis (https://qsis.qub.ac.uk).

    Use your username and password to log into Qsis and complete the online steps.

    Depending on your programme of study, you may be required to complete Enrolment and Registration earlier. Some programmes of studies will also require you to choose your own modules during online registration. You must check your Queen’s email on an ongoing basis, to find out what is required regarding your enrolment.

    You will be required to upload proof of your qualifications and identification at this step.

  • On-site Registration to verify your qualifications and identification

    You are required to present this documentation in person once on campus.

    Time and venue for on-site registration will be included in your Welcome Guide. You must bring with you original qualification documents (translated and certified where appropriate) and an approved form of identification. If you do not own any of the listed identification, please ensure that you apply for one so it arrives in good time for the registration process.

    Further instructions will be provided in your Welcome Guide and a list of approved form of identification is also listed on our website (https://www.qub.ac.uk/new-students/welcome/EnrolmentAndRegistration/).

  • Allocation of your Queen’s University Student Card

    Once you have fully completed on-site registration, your photo will be taken and a student card will be issued to you. Student cards will not be issued before on-site registration is complete.

    You can contact the Student Helpline if you experience any difficulties during the registration process by emailing reghelp@qub.ac.uk or by ringing the helpline on +44 (0) 28 9097 3223.

In order to complete your registration at Queen’s and be fully enrolled, you must bring with you:

  • Original documentary evidence of entrance qualifications (except where these are provided by UCAS) and a certified English translation, where applicable;
  • Any financial notification letters received from your Education and Library Board, the Student Loans Company, a sponsor letter or payment;
  • An approved form of identification:

Approved Forms of Identification

International Students (non-EEA/Swiss students):

Passport and visa. The University is legally required by UKVI to retain a copy of your immigration documents and ATAS certificate (if applicable).

All other students:

Please provide ONE document from Group 1 or ALL documents in either Group 2 or Group 3

Group 1:

  • A current UK/EU passport; or
  • A current EU National Identity Card

Group 2:

  • Original Full Birth Certificate issued in the UK which includes the name of at least one of the holder’s parents; and
  • An original official document issued by a Government Agency or previous employer giving the student’s National Insurance Number and name, eg National Insurance card; Letter from HM Revenue & Customs about Tax or Tax Credit; Letter from Jobs & Benefits Office; P45 or P60; Payslips; and
  • Current Driving Licence issued in the UK or Ireland; and
  • An original Deed Poll or marriage certificate to evidence a change of name, if applicable.

Group 3:

  • Original Full Birth Certificate issued in the Republic of Ireland which includes the name of at least one of the holder’s parents; and
  • Current Driving Licence issued in the UK or the Republic of Ireland; and
  • An original Deed Poll or marriage certificate to evidence a change of name, if applicable.


No other forms of identification will be accepted.

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When will I hear about university accommodation?

Information about student accommodation at Queen’s and how to apply is available at http://www.qub.ac.uk/accommodation/. The Accommodation website is designed to guide you through your options for living in Belfast, when at Queen’s and to make sure you know what you need to do in order to arrange your accommodation. You should apply online for your accommodation at http://www.qub.ac.uk/accommodation/.

Accommodation will be available from 19 September 2020 for a 38-week contract, or 14 September 2019 for a 39-week contract, most suitable if you are an international student attending the International Students’ Welcome and Orientation Programme. You should read the Allocation Policy on the Accommodation website, noting in particular any relevant key dates. We would highlight that all first year students are guaranteed accommodation at Queen’s, including students from Northern Ireland regardless of postcode or distance from the University.

Any queries about accommodation should be addressed to:

Queen's Accommodation
Elms BT9
78 Malone Road
Belfast
BT9 5BW
Tel: 028 9097 4403
E-mail: accommodation@qub.ac.uk  
WWW: http://www.qub.ac.uk/accommodation/

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When do I choose my modules?

Depending on your programme of study you may be allowed to choose your courses before Welcome Week. Please note that this differs vastly between programmes and Schools. You must check your Queen’s email on an ongoing basis, following receipt, to find out what is required regarding course enrolment.

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