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Consumer Council NI

The Consumer Council is a non-departmental public body (NDPB) established through the General Consumer Council (Northern Ireland) Order 1984.

The Consumer Council principal statutory duty is to promote and safeguard the interests of consumers in Northern Ireland. They have specific statutory duties in relation to energy, postal services, transport, and water and sewerage. These include considering consumer complaints and enquiries, carrying out research and educating and informing consumers.


T: 0800 121 622