Skip to Content

Information for Residents

Information for Residents'

To report an incident of antisocial behaviour, including noise, in the first instance you should report it to the Belfast City Council Noise Team on 028 9037 3006 (Night-time Noise team operate from 20:00hrs – 04:00hrs) or the Police on 101.

In an emergency, you should always phone the Police on 999.

If you suspect that the property is a student residence then you should also report this to both Queen’s University Belfast and Ulster University. Contact details are supplied below.

Queen’s University Community Engagement Team works closely with the teaching colleges of Stranmillis and St Mary’s as well as Belfast Metropolitan College.

The team investigates complaints on their behalf to give advice to their students on community living and report issues of concern to the respective college.

The University takes complaints of student misconduct seriously and we investigate all complaints reported to us. Please provide as much detail as possible, including the time of any disturbance and impact on you.

PSNI

Police Should be contacted on 101 or 999 in an emergency

Police have set up an email address to deal with Belfast student related enquiries:
zbelfaststudents@psni.pnn.police.uk

Please note that the email address is not a method of reporting crime.

Belfast City Council

Night Time Noise team operate from 20:00hrs - 04:00hrs

Telephone: 028 9037 3006
Websitego.qub.ac.uk/ReportNoise
Emailenvhealth@belfastcity.gov.uk

Antisocial Behaviour

Telephone: 028 9027 0469
Websitego.qub.ac.uk/ReportAntiSocialB
Emailcommunitysafety@belfastcity.gov.uk

Belfast City Council HMO Office

Houses in Multiple Occupancy Office

You can report a HMO or landlord to nihmo@belfastcity.gov.uk if you believe a property is not licensed or you suspect they may not comply with the legislation.

  • Reporting antisocial behaviour

You can report incidents of antisocial behaviour inside a HMO property or within the garden or yard area of a HMO by emailing nihmo@belfastcity.gov.uk.

Read more about antisocial behaviour.

Belfast Metropolitan College

Telephone: 028 9026 5184
Emailcommunity@belfastmet.ac.uk

Ulster University

Contact: Una Calvert
Community Relations Coordinator

Telephone: 028 9036 8527
Emailup.calvert@ulster.ac.uk
Websitewww.ulster.ac.uk/communityrelations

Queen's University Belfast

Contact: Dee Corbett
Community Engagement Manager

Telephone: 028 9097 3758 (9am to 5pm Monday to Friday)
Hotline (out of hours): 028 9097 5219
Emailcommunity@qub.ac.uk
Websitego.qub.ac.uk/community

 

Below are some links to information we have available online about community living. We have a limited stock of information leaflets available. If you would like to receive a hardcopy please email community@qub.ac.uk to request these.

COVID-19 Student Information
Moving In 2021
Moving In flyer