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International Student Scam

International Student Scam

The University has been advised about a ‘scam’ which is in operation and targets international students across the UK, including Northern Ireland.

A person claiming to be from the Home Office may call and tell you there is a serious problem with your visa. They appear to be genuine and convincing, and may give a false name and return phone number. They may tell you to send money as soon as possible using different methods of payment such as MoneyGram, to prevent some kind of action, like deportation or cancellation of your visa.

The Home Office will never contact you to ask for money and personal details.


The caller may tell you their telephone number (020 7035 4848) and ask you to verify this by checking the GOV.UK website. This same phone number will be on the Home Office website and the caller ID on your phone may show the number 020 7035 4848.

The caller may have your full name, postcode in the UK and passport number and ask you to confirm that the details are correct.  The caller will then proceed to tell you that you have not paid for an immigration service or there is a problem with your visa application. They will say you must pay a fine and if you do not the Police and/or the Home Office will detain you or deport you. If you do not comply with their requests, the caller may become increasingly insistent and verbally aggressive.


  • Do not let the caller frighten or intimidate you.
  • Try to remain calm.
  • Tell the caller that you are aware that there is a ‘scam’ that targets international students, and the University has told you NOT to pay any money
  • Say you need to verify if they are really from the Home Office. If the caller is a genuine Home Office staff member they will be happy for you to do this.
  • Ask the caller for their name, telephone number and the location of their team in the Home Office.
  • Tell the caller that you will give their details to the University’s International Student Support Office who will contact the Home Office directly on your behalf.
  • Alternatively advise them to contact the University directly using the contact details they already hold. A genuine caller will have this information. 
  • End the phone call
  • Report the incident to International Student Support or Advice SU in the Students’ Union as soon as possible.
  • Report the incident to Action Fraud. Your reports will then be passed on to the National Fraud Intelligence Bureau and analysed to see if they can be used as part of a police investigation. 

Further advice on scams, money laundering and identity theft is available from Advice SU and through the following websites:

International Student Support
ISS Webpage
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