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Key Contacts & Useful Information

Key Contacts & Useful Information

International Student Support
Contact Details

International Student Support
One Elmwood Student Centre
Queen’s University Belfast
University Road
Northern Ireland

General Email:
Immigration Email:
Compliance Email:

Telephone: +44 (028) 9097 3820

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Faculties & Schools
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Experience the Campus for Yourself

View our 360 Degree Tour of the Campus

Get a room

Elms BT1, Elms BT2, Elms BT9 and Queen's Houses offer you the all-important space to live and enjoy student life to the full.

Queen’s currently has over 3,400 places in their student accommodation, which means you can take advantage of the most affordable, purpose-built student accommodation in the city.

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If you require information relating to private housing, Advice SU provide impartial advice to students and can advise further on this front:

Click here for more information

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Opening a UK Bank Account
Student Banking Options

If you wish to open a bank or building society account in the UK, we would advise you to speak to banks in the first instance to decide which one best meets your requirements. Please click below for the details of local banks within close proximity of the University and a range of digital banking options.

Student Banking Options

You will need to check with your chosen bank which documents they require you to present, but generally they will ask for:

  • Proof of your identity
  • Your passport and/or BRP
  • A letter from Queen’s University Belfast confirming that you are an enrolled student
  • Proof of your UK address
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Health and Healthcare
How the UK Medical System Works

For information on how the UK medical system works, private medical insurance, local hospitals, registering with a GP, vaccinations, out of hours pharmacies, emergency services, dentists, opticians and much more please click below:

Click here for more information

Families and Dependants
Education and Childcare

Education in the UK is compulsory for all children between five and sixteen years of age.

We would recommend that you organise this before you arrive in the UK as it can be difficult to find a school quickly.

Department for Education Website

Crèche, Nursery, Childcare Facilities

If you want to place your children in the Queen’s creche you should contact them as far in advance of your arrival as possible:

Childcare at Queen's

Click below for information on a wide range of family support services and registered childcare provision in Northern Ireland:

Family Support NI Website

Schools in the UK

Children’s education in the UK begins with primary education the year a child turns five until they are eleven. Children then move to secondary school where they stay until they reach sixteen, seventeen or eighteen years of age. These are normally local authority maintained schools (State Schools) and are free to all children between the ages of five and sixteen. You could choose to send your child to an independent school (private/public schools), but you will pay for their education.

To find a list of schools in the Belfast area click below and enter your Northern Ireland postcode in the highlighted box:

Education Authority Website

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Student Registry
Enrolment & Registration

Students are required to complete ONLINE registration at the start of each academic year via the Qsis Registration Portal. Find out more information below:

Student Registry Services

Student Helpline: +44 (028) 9097 3223

If you are a new student to the University or starting a new course, you will receive a 'Welcome Email' with full instructions from late August onwards.

If you are a returning student, you will receive an email when the Registration Portal is live.

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Student Finance
Finance and Fees

Student Finance oversee the financial enrolment of all students, assessment and collection of tuition fees and related charges, the administration of University Bursary Schemes and administration of the Student Support Fund. Click below for more information:

Student Finance Office

The Student Support Fund is used to provide discretionary financial help for students who are experiencing financial difficulties whilst studying and comprises two funds, the Department for the Economy (DfE) Student Support Fund and the University’s Hardship Fund:

Student Support Fund

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IT Training & Support
Information Services

Information Services provides an introduction to virtual learning and email services, and advice and support on how to get the best out of University and personal IT equipment.

Click here for more information

Funding & Scholarships
International Scholarships

For information regarding International Scholarship opportunities you can email or click below for more information:

International Scholarships

The School of study that you have applied to may also have specific funding opportunities in place:

Faculties & Schools

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Information for new students
Student Information

Please see the below links to important student information:

Semester Dates

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Clubs & Societies
Get Involved

Joining a club or society at Queen’s is the perfect opportunity to meet new people, keep up your interest in a passion, or find a brand new one you never knew you had:

Clubs & Societies A-Z list of clubs

Queen’s International Student Society aim is to provide an inclusive support group to international students throughout their time at Queen's:


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Support Services
Student Welfare & Support

Queen's offers a network of support services dedicated to helping you get the most from your time at university, looking after your health, emotional wellbeing, education, study needs, financial security and future career. 

Welfare & Support

Student Wellbeing Service

There is a wide range of support available to you from the Student Wellbeing Service within Queen's. Their services are free and available to registered students at the University. Their counselling support is delivered in partnership with Inspire (external organisation). Counselling is also a free service to registered students at Queen's. If you aren't sure what support is best for you, the Student Wellbeing Service is a good starting point.

Clubs & Societies

Joining a club or society at Queen’s is the perfect opportunity to meet new people, keep up your interest in a passion, or find a brand new one you never knew you had:

Clubs & Societies

With over 200 clubs, all student-led, there’s something for everyone:

A-Z List

It’s worth getting in touch with Queen’s International Student Society (QISS). The society’s aim is to provide an inclusive support group to international students throughout their time at Queen's:


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Stay Connected
Order your Free Sim Card Today!

You can order a free Giffgaff sim card to be delivered to you either inside or outside the UK:

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For a free Lebara sim card click below:

Click Here

View the Giffgaff sim order & activation guide here which will show you how to order your free sim card and explain how to activate this.

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