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Self-Isolation & Quarantine

This page provides information on things to plan for if you are required to self-isolate for 14 days either on arrival in Belfast, or at any point throughout the Semester (depending on the Public Health Agency guidelines in-place at the time). 


What Do I Have To Do?

If you develop COVID-19 symptoms, test positive for COVID-19, or if you are notified that you are a contact of a confirmed case, or asked to self-isolate, you can find out full guidance at the University's COVID-19 FAQ page.

Please also inform the University immediately through the online portal:

The actions you will be required to take are listed on the FAQ page, and may include some or all of the following:

  • Self-isolate immediately
  • Arrange a test via this link or calling NHS 119
  • Notify the University via the above online portal

If you notify the University via the online portal, the University will contact you and your School. 

If you are not able to access the portal you can call the Covid Response Team on 028 9097 3550 (Mon to Fri, 10:00am-6:00pm, Sat and Sun 10:00am-3:00pm)

If you require guidance on any of the above, please contact 

If you have a part-time job, and are required to self-isolate, you should inform your employer. 

You should also download the StopCOVID NI app, if you have not done so already. Developed by the Department of Health, the 'StopCOVID NI' app works by telling you automatically if you've been near another app user who tests positive and can also let them know if you test positive, though the app never knows or shares your identity or location. Download from: Google Play Store or Apple App Store.

You can also watch our video below of Professor Stuart Elborn providing clear guidance for staff and students to explain what you should do if you develop symptoms, receive a positive test, or are contact traced. 

 VIDEO: What to do if you develop COVID-19 Symptoms?

 Notify the University Portal

Your Learning

If you are required to self-isolate, and have notified the University portal, the School will be aware that you will not be attending face-to-face teaching. It is important that you stay engaged with your learning via Canvas. You can find out more about your learning at the MyQueen's Learning & Studying page. 

Our tips include:

Practical Information

Students' Union Isolation Care Packages (Private Accommodation - BT7 & BT9)

The Isolation Care Packages are organised by your Students' Union, to make sure you have the initial essentials to help you through a difficult period of self-isolation.

This is open to students living in private accommodation in BT7 and BT9 postcode areas. Terms & Conditions apply.

For more information, and to apply for a box, please complete the form by clicking on the button below:

Apply for an Isolation Care Package

Access to Essentials

If you are struggling to access essentials supplies due to financial hardship, the Student Wellbeing Service have a limited number of vouchers available to support students who are self-isolating. If you would like to find out more, please email 


Self-Isolating in South Belfast?

If you are self-isolating in South Belfast, the Forward South Partnership Board have an established COVID-19 Helpline which can help connect local people with support they may need during this time with a particular focus on those who may be vulnerable, isolated or experiencing financial hardship. They can help out with the following supports, including:

  • Food & essential items
  • Check-in calls & befriending services
  • Assisted shopping & delivery
  • Pharmacy deliveries
  • Health & wellbeing support
  • Assistance with heating/oil
  • Counselling services
  • Translation services

And much more!

To access the helpline phone 07394 569 155 (open Monday to Friday 9am to 5pm). 

Forward South COVID-19 Helpline Flyer

Grocery Deliveries

Groceries can be ordered to your accommodation by contactless delivery. Retailers include: AsdaTesco, and Sainsbury's. Try to book your slot in advance (where possible) as they are often cheaper and can fill up quickly. If you cannot find a slot, consider some of the options above if self-isolating in South Belfast. If you are self-isolating in other areas and cannot find a slot, see if any friends or family members can assist in a contactless delivery of essentials.

If you are self-isolating and require assistance with getting supplies, some community apps such as Nextdoor have a lot of people who are happy to help. Remind them that you are self-isolating and to leave any supplies in a secure and safe place so that the delivery is contactless.

Food Deliveries

You can order lots of tasty food and even some grocery supplies from apps such as Just EatDeliveroo, or Uber Eats. Try to ensure your diet is healthy and balanced while self-isolating, to ensure that your energy levels and general wellbeing is maintained. Some places will even offer discounts such as free delivery or student discount. 


For banking options, please visit this Banking Options guide, prepared by the International Student Support team. 

Money Worries?

We know that self-isolation can bring concerns about money or your finances. If you are in part-time employment, you should speak to your employer to see what support is available. You may also be eligible to receive support from the Student Support Fund and Hardship Fund. You may also wish to contact Advice SU, who can offer advice and guidance on money.

Your Health

If you have not done so already, it is extremely important that you register with a GP (General Practitioner).

You can find out more about registering for the University Health Centre here:

University Health Centre Guide

If you are an international student, the International Student Support team have prepared the following guide to health & healthcare: 

International Student Guide to Health & Healthcare

If you are struggling, support is also available 24 hours a day, 7 days a week via Inspire Student Counselling.

You can contact them on 0808 800 0016 or

Inspire Students also have a self-help resource hub, which you can access with the pin QUB2020! (include the exclamation mark)

Inspire Student Support Hub

Image of person jumping with white text which reads circle of support

Circles of Support

Queen's Sport have partnered up with the Student Wellbeing Service & Accommodation Team to run a new programme open to Queen's students who are self-isolating.

If you register for "Circles of Support", small groups of students enrol for a small group intervention based on two models: coaching psychology, and "circles of support" practice. These utilise peer support and Queen’s Sport expertise in coaching for wellbeing and performance.

Participation is voluntary, and students commit to 3 circle meetings over 3 weeks. A Queen’s Sport staff member or Academy coach facilitates each circle meeting. 

The circles build connection and rapport between all participants. They provide a structure for students to listen to each other.

View the Poster Register Here

Queen's Accommodation

If you are self-isolating in Queen's Accommodation, you will receive support throughout this time. 

After you have notified the University Portal, you can contact the Residential Life Team who will check-in with you to ensure you have everything you need, or to have a chat about how you are getting on. 

If you would like to arrange catering, including three meals a day, please get in touch with the accommodation team at 

You can contact your Residential Life Coordinator or your Residential Assistant at:

Check in with the weekly e-zine which will also be sent to your email account for other virtual residential life events, support, and opportunities on offer.

For information on the range of measures Queen's Accommodation have put in place for you for your safety in your room, please click the button below

Self-isolation at Queen's Accommodation

Private Accommodation

If you are living in private accommodation, which includes private halls of residence, and private rented accommodation, it is important that you stay safe when self-isolating. 

For advice on steps you can take when living in shared accommodation, please click on the button below:

Staying Safe in Private Accommodation

If you require support with practical information, please check out the section "Practical Information" above.

If you are struggling with making connections, check out our tips below.

Staying Connected, Having a Plan

We understand that spending time in self-isolation can be lonely, but there are plenty of people who are happy to help, happy to listen, and there to check-in with you, making sure you have everything you need. 

Self-isolation does not mean social isolation. Connect with friends, family, and your supporters virtually! 

Check-in with any of the following: 

  • Our checklist for your 14 day self-isolation
  • Emailing our Coronavirus guidance team on 
  • Student Disability & Wellbeing Drop-in: daily drop-in service (Monday - Friday) via phone on 07387 546 123 between 11:00am-3:00pm, or completing our online form - If you are self-isolating, you should only contact us from your home and not attempt to visit the Student Guidance Centre in-person. 
  • If you are staying in Queen's Accommodation, reach out to your Residential Life Co-ordinator or Residential Assistant at or 
  • Reach out to your friends or re-connect with them. Don't worry about being a bother, they will understand that you are going through a challenging time 
  • Inspire Student Counselling, 24 hours a day, 7 days a week, available on 0808 800 0016 or
  • Your Student Officer Welfare, Katie, or get in touch with Advice SU
  • QUB Nightline - available via Instant Message on Tuesday and Friday nights 8pm-2am here
  • Follow us on our social media to receive helpful advice and guidance to look after your wellbeing including upcoming (virtual) wellbeing events. We’re on: InstagramTwitter, and Facebook
  • Samaritans (116 123 - Listening ear service) or Lifeline (0808 808 8000 - Crisis Response helpline) - both are free

Whatever you are going through, you have options and you are not alone. 

Self-Isolation Wellbeing Checklist

Student sitting in SU Lounge

International Student Information

If you have not already received your BRP card, or if you need to find out more, please check out the BRP guide, prepared by the International Student Support team

BRP Information

If you are required to complete International Visitor Registration (Police Registration), you can find out the latest guidance and information here, particularly the steps you must take during and after self-isolation

International Visitor Registration (Police Registration)

Student Disability & Wellbeing Services

Support is available for your wellbeing, 24 hours a day, 7 days a week. If you are struggling, please reach out to Inspire Wellbeing at any point on 0808 800 0016.

Looking after yourself - both physically and mentally - is an important part of your time at Queen's, especially during your self-isolation.

The Student Disability & Wellbeing Service are here to help.

You can get in touch with us for:

  • A daily Disability & Wellbeing drop-in service (Monday - Friday) via phone on 07387 546 123 between 11:00am-3:00pm, or completing our online form - If you are self-isolating, you should only contact us from your home and not attempt to visit the Student Guidance Centre in-person. 
  • Our weekly virtual Events Programme, WOW Events (Wellbeing on Weekdays) 
  • Access to one-off essentials vouchers, for help in accessing food and other supplies
  • Access to Counselling via Inspire Student Wellbeing on 0808 800 0016 or
  • Our archive of webinars on managing your wellbeing 
  • Follow us on our social media to receive helpful advice and guidance to look after your wellbeing including upcoming (virtual) wellbeing events. We’re on: InstagramTwitter, and Facebook

For more information, please visit the Student Disability & Wellbeing Website for the full range of support on offer.

Alternatively, please visit the Support page of MyQueen's. 

Student Disability & Wellbeing Website

Queen's Students' Union

Your Students' Union are here to help. The 200+ Clubs & Societies are running lots of virtual events which you can take part in during your self-isolation. 

If you require support, you can get in touch with your Student Officers.

You can also reach out to Advice SU, for free, independent advice on a range of issues.

Students' Union Website

Queen's Sport

Queen's Sport have a huge amount of virtual activity in place to support your physical and mental wellbeing while self-isolating. 

View the Sport Activity Programme


Creating healthy habits and routines during your self-isolation is hugely important. If you're feeling stressed or anxious, building in time for self-care and entertainment will help to boost your spirits, and improve from within. 

Queen's own independent cinema, the QFT (Queen's Film Theatre), have a range of virtual screenings on offer, via their QFT Player.

Find out what is on offer below:

QFT Player

What's on at Queen's?

For information on upcoming virtual events at Queen's, you can visit the 'What's on at Queen's?' website

What's on at Queen's showcases the wide range of virtual events that are taking place on-campus, as well as in-person events when your self-isolation ends!

You can also filter depending on your student status, and areas of interest.

Find out more below.

Visit What's on at Queen's

Play Your Part

The University and the Students' Union have collaborated to produce a series of videos which set out a number of ways where students and staff can help protect themselves, others, and limit the spread of the virus.

If you need to self-isolate, or aren't sure what to do, watch Prof. Stuart Elborn provide clear guidance for staff and students to explain what you should do if you develop symptoms, receive a positive test or are contact traced.

After your self-isolation ends, ensure you have watched all of the videos. Re-familiarise yourself with each of them to ensure you safely return to campus. 

Play Your Part Video Series