Administrative Skills
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Date: To be confirmed. Time: To be confirmed. Designed for: Clerical and Administrative support staff Content: Ensuring customer satisfaction and delivering high-quality customer...
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Dates: To be confirmed. Time: To be confirmed. Designed for: Clerical and Administrative support staff Content: Minutes are a formal record of meetings. This is part of...
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Dates: To be confirmed. Times: To be confirmed. Designed for: Clerical and Administrative support staff Content: Note taking is an important skill for Administrative support...
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Dates: To be confirmed. Times: To be confirmed. Designed for: Clerical and Administrative support staff Content: This workshop focuses on the individual and their management...
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Dates: To be confirmed. Times: To be confirmed. Designed for: Clerical and Administrative support staff Content: Meetings are an ever-present part of working life. ...
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Dates: To be confirmed. Time: To be confirmed. Designed for: Clerical and Administrative support staff Content: The challenging role of a PA (‘personal assistant’) carries much...
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Dates: To be confirmed. Time: To be confirmed. Designed for: Clerical and Administrative support staff Content: The second workshop focuses on the written and meeting support the PA...
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Dates: To be confirmed. Time: To be confirmed. Designed for: Clerical and Administrative support staff Content: Advanced communication for administrative roles such as contributing...
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Date: To be confirmed. Time: To be confirmed. Designed for: Clerical and Administrative support staff Content: Delivering effective feedback can be daunting and often put off or...
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Date: To be confirmed. Time: To be confirmed. Designed for: Clerical and Administrative support staff Content: Today’s fast-paced environment demands a ‘continuous improvement’...
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Dates: To be confirmed. Time: To be confirmed. Designed for: Clerical and Administrative support staff Content: Committed and professional employees doing the right things...
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Dates: To be confirmed. Time: To be confirmed. This programme is designed to help anyone who needs to write business letters, short reports, memos, emails etc. in a more effective an...
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Date: To be confirmed. Time: To be confirmed. With the ever increasing need to collaborate and have open and honest conversations in the workplace, the need to communicate effectively...
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Date: To be confirmed. Time: To be confirmed. Creating excellent teams and delivering effective teamwork can be challenging. Our work environments, operating in fast paced...
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Dates: To be confirmed. Time: To be confirmed. In an ever changing environment it is essential to be able to apply creativity and innovation to problems to effect real change and move...
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Date: To be confirmed. Time: To be confirmed. Mentoring is a critical skill and is a huge benefit for the development of an organisation and its employees. In a world driven by the...
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Date: To be confirmed. Time: To be confirmed. Having the courage to have effective, difficult conversations is the key to achieving a successful outcome from those situations. These...
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Dates for 2020/21: To be confirmed. Time: To be confirmed. Content: Staff should attend this course if they have completed the mandatory Selection Interviewing training course. ...
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Date: To be confirmed. Time: To be confirmed. Change is not only inevitable, it is now expected and essential to enable organisations to rise to challenges and realise potential for...
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Date: To be confirmed. Time: To be confirmed. As the demands of working life get busier we are increasingly seeking ways to get the most out from our days. Developing focus, applying...