Sub Category

Communication Skills

  • Effective use of voice: Free your voice - Find Your Voice
      Date/Time: To be confirmed   Designed for: Research staff   This is a vocal workshop to help you find your natural voice.  Do you want to get the most from your...
  • Applying your research to policy agendas
    Date: 24 October 2017 Time: 9.30 am - 1.00 pm   Designed for: Researchers who are interested in using the results of their research beyond academia to influence policy makers/service providers...
  • Committee Servicing
      Date/Time: To be confirmed   Designed for: Staff who have previously attended the course 'Effective Minute Taking' and who service committees, or will do so in the future, and wish to...
  • Effective Minute Taking
      Date/Time: To be confirmed     Designed for: Staff who take minutes at meetings   Content: The minute taker's role in the meeting Listening for key points and effective note...
  • An introduction to cultural awareness and sensitivity
    Dates: 10 October 2017 15 November 2017 13 December 2017 13 February 2018 20 March 2018 11 April 2018 8 May 2018   Time: 9.30 am - 12.45 pm   Course Objectives Explore the meaning of...
  • Communicating Assertively (Support Staff)
      To be confirmed   Overview: Understand what assertiveness is and learn some of the techniques to improve your communication with others.
  • Customer Care Fundamentals
      Date: 22 November 2017 Time: 10.00 am - 1.00 pm   Overview: This half day course will give staff the knowledge and skills to provide excellent service and meet customer...
  • Developing for Success: Negotiation and Influencing Skills
      To be confirmed   Overview: To develop staff in the core Queen’s behaviour of negotiating and influencing within the workplace to achieve and win outcomes. Key areas to be...
  • How to have that difficult conversation (Supervisory Support Staff)
      Date: 27 November 2017   Time: 9.30 – 1.00   Designed for: Supervisory Staff in grades 4 - 6   Aim: To help staff focus on having a successful conversation that achieves...
  • International Staff Networking Event
      To be confirmed   Overview: This networking event provides an opportunity to meet with international staff and researchers from across Queen’s and includes a speed networking...
  • Introduction to Chinese Language and Culture
      Dates: 9 October 2017 20 November 2017 11 December 2017 Time: 10.00 am - 12.30 pm   Content • Queen’s and China • Basic Chinese history and geography • Essential...
  • Researcher lunchtime seminar: Communicating your research
      To be confirmed   This researcher networking event provides an opportunity to meet with researchers from across Queen’s and includes a speed networking exercise to develop your...
  • Supporting Staff Through Change (Supervisory Staff)
      Date: 12 October 2017   Time: 9.30 am - 1.00 pm   Designed for:  Support staff in a supervisory role   Aim: This course is designed to acknowledge the important role that...