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Course Details

Making Best Use of Outlook [3.5 hours]

Event Description

Course dates are in this 1-page PDF - new dates are added throughout the year -

The course can be offered for your unit/area if there are 6 or more delegates. Materials at

Microsoft Outlook is an email and personal information management program that helps users to manage email messages, create appointments, calendars, tasks and contacts and, if required, share these resources. In this course participants will learn useful tips in Outlook: managing email messages, and how to manage the calendar, invite attendees to meetings and view/share calendars, make best use of Contacts, Contact Groups and Tasks. This course will be essential to new members of staff but also valuable to members of staff who have tended only to use email facilities as opposed to contacts, tasks and calendaring; and existing users of Outlook who would like to find out more about the functions that our Exchange service brings to Outlook and Outlook Web Access. Good practice is also discussed.

Course Materials at

Aims/Aimed at

New and existing users of Outlook and those planning to take ECDL Module 7.


Familiarity with the basics of using Windows and folder management is essential

Booking Information

Book via iTrent

Booking URL:

Course Contact Details

Name: IT Training and Assessment Unit
Telephone: 6189
New Course: No
Course Type(s): Essential
Staff Categories: All Staff
Keywords: Outlook, Exchange, Calendar, Email tips, Contacts, Tasks