Course Details

Developing for Success: Problem Solving and Decision Making

Event Description


To be confirmed


Designed for:

Mid-level managers/leaders and professional specialists in both academic (Grade AC2 and above) and professional support staff groups (Academic related grade 7 and above).



Key areas to be addressed include:

  • Thinking creatively about problems
  • Be introduced to and practice applying problem solving tools and techniques
  • Exploring the appropriate structures that can be used to make informed, objective decisions
  • Practise applying decision making approaches to particular situations


In conjunction with this course, it is advised to also attend the Taking a RiskUsing Creative Thinking & Innovation workshop.

Aims/Aimed at


To develop target audience in the core Queen’s behaviour of achieving results (through clarifying problems, thinking creatively to generate solutions). 

This course introduces practical tools and techniques that can be used effectively to help clarify problems and create solutions within the context of project work, for facilitating group discussions or in team meetings. 

This will help managers and leaders get the most from their team, achieve objectives, identify opportunities and achieve cost-savings. 

Participate in this interactive workshop and apply a number of techniques to your own personal circumstances as well as plan immediate actions.


Booking Information


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Booking URL: Queen's Online
New Course: No
Course Type(s): Leadership, Management and Supervisory
Staff Categories: Academic, Academic Related
Keywords: Creativity, Thinking, Ideas, Problems, Problem Solving, Solutions, Decisions

Course Contact Details

Name: Organisational Development
Telephone: 5381