Course Details

Supervisory Skills for Support Staff

Event Description



13 & 14 November 2017


9.30 am - 1.00 pm


Designed for:

Support staff that have, or hope to have, supervisory responsibilities.


  • The role of the supervisor
  • Major activities of a supervisor
  • Motivating and delegating to staff
  • Personnel procedures

Aims/Aimed at

The aim of this course is to provide the tools and techniques required to supervise staff with confidence

Booking Information

Register for a course via Queen's Online: - Select the iTrent Training link in the list of services for staff

Booking URL: Queen's Online
New Course: No
Course Type(s): Leadership, Management and Supervisory, Personal and Career Development
Staff Categories: Clerical and Library Assistants, Operational, Technical
Keywords: Management, supervision, motivating staff, delegation, assertiveness skills, personnel procedures, team, discipline, grievance, absence procedures

Course Contact Details

Name: Organisational Development
Telephone: 5350/5381