Course Details

Developing for Success: Assertiveness

Event Description





Designed for:

Mid-level managers/leaders and professional specialists in both academic (Grade AC2 and above) and professional support staff groups (Academic related grade 7 and above).



Defining Assertiveness

Recognise the differences between assertive, aggressive and passive behaviours

Understanding what assertiveness is not

Self-reflection – the benefits of assertive behaviour to you

The language of assertiveness

Assertiveness tools and techniques

Building confidence in assertiveness skills

Aims/Aimed at

To develop target audience in the core Queen’s behaviour of leading and managing others through communicating assertively.

Booking Information

Register for a course via Queen's Online: click on iTrent Training link in the list of services for staff

Booking URL: Queen's Online
New Course: No
Course Type(s): Leadership, Management and Supervisory
Staff Categories: Academic, Academic Related
Keywords: Stress, Communication, Aggressive, Coping, Assertive, Resilience, Confidence

Course Contact Details

Name: Organisational Development
Telephone: 5350/5381