Course Details

Developing for Success: Negotiation and Influencing Skills

Event Description


To be confirmed



To develop staff in the core Queen’s behaviour of negotiating and influencing within the workplace to achieve and win outcomes.

Key areas to be addressed include:

• Understand what negotiation is

• Understand when it is appropriate to negotiate

• Appreciate the different approaches to negotiation

• Understand the benefits of influencing others to see your way of thinking

• Identifying situations when it is appropriate to use negotiation

• Knowing your own style of negotiation and its advantages and disadvantages

• Using a staged approach to negotiation

• Developing skills for conducting effective negotiation conversations Please note this course is not intended to concentrate on commercial negotiation.

Aims/Aimed at


This course is aimed at mid-level managers/leaders and professional specialists in both academic (Grade AC2 and above) and professional support staff groups (Academic related grade 7 and above).

Booking Information


Register for a course via Queen's Online: then click on iTrent Training link in the list of services for staff

Booking URL: Queen's Online
New Course: No
Course Type(s): Communication Skills, Leadership, Management and Supervisory
Staff Categories: Academic, Academic Related
Keywords: Negotiation, Influencing,

Course Contact Details

Name: Organisational Development
Telephone: 5350/5381