Course Details

Developing for Success: Negotiation and Influencing Skills

Event Description

 

To be confirmed

 

Overview:

To develop staff in the core Queen’s behaviour of negotiating and influencing within the workplace to achieve and win outcomes.

Key areas to be addressed include:

• Understand what negotiation is

• Understand when it is appropriate to negotiate

• Appreciate the different approaches to negotiation

• Understand the benefits of influencing others to see your way of thinking

• Identifying situations when it is appropriate to use negotiation

• Knowing your own style of negotiation and its advantages and disadvantages

• Using a staged approach to negotiation

• Developing skills for conducting effective negotiation conversations Please note this course is not intended to concentrate on commercial negotiation.


Aims/Aimed at

 

This course is aimed at mid-level managers/leaders and professional specialists in both academic (Grade AC2 and above) and professional support staff groups (Academic related grade 7 and above).

Booking Information

 

Register for a course via Queen's Online: http://www.qub.ac.uk/qol then click on iTrent Training link in the list of services for staff


Booking URL: Queen's Online
New Course: No
Course Type(s): Communication Skills, Leadership, Management and Supervisory
Staff Categories: Academic, Academic Related
Keywords: Negotiation, Influencing,

Course Contact Details

Name: Organisational Development
Telephone: 5350/5381
Email: training@qub.ac.uk