Course Details

Advanced Administrative Skills - Supervision Skills

Event Description

 

Date/Time:

7 November 2019 9.30 am - 1.00 pm

 

Designed for:

Clerical and Administrative support staff

Content:

Committed and professional employees doing the right things contributes to departmental and organisational success.  Even with the most efficient and conscientious administrative staff, organisations depend on line managers and supervisors with responsibility for others to prioritise and support work flow.

Duration: half day

Overview

This workshop secures delegates’ ability to supervise others’ work, approach and development.  It provides an overview of the core competencies required for effective supervision in administrative roles.  Delegates will consider their remit and develop a consistent approach to clear supervision.

Learning Outcomes

  • Allocating or prioritising work
  • Considering skills and knowledge of others
  • Agreeing or setting objectives
  • Developing others / supporting others to achieve
  • Delegation
  • Action planning

 

 

 


Aims/Aimed at

This flexible range of learning courses is designed for staff in clerical and administrative support roles and will be offered 2-3 times each year.  Discuss your learning priorities, and agree with your line manager, the most appropriate sessions to support you in your role and to meet your development needs.



Booking Information

 

Register for this course via iTrent Self-Service


New Course: Yes
Course Type(s): Administrative Skills, Communication Skills
Staff Categories: Clerical and Library Assistants
Keywords: supervision skills prioritising considering setting objectives delegation action planning Advanced Administrative

Course Contact Details

Name: Organisational Development
Telephone: 5381
Email: stafflearning@qub.ac.uk