Course Details

Advanced Administrative PA Skills PA Skills 1, Organising and Planning

Event Description

 

Date/Time:

26 November 2019 9.30 am  -1.00 pm

 

Designed for:

Clerical and Administrative support staff

Content:

The challenging role of a PA (‘personal assistant’) carries much responsibility.  The logistics, planning and organisation behind every key role within an organisation supports their success.  This important support function, allows senior managers and their departments, colleagues and teams to focus and deliver on the important issues.  For all aspects of PA and senior administration roles to run smoothly, those with PA responsibility can benefit from specific development and support.

 

Duration: half day

Overview

 

This workshop (1 of 2) focuses on the planning and organising role of the PA and the interaction with the people they support.  Delegates will develop their own approaches, skills and techniques to organisation and planning.  Reviewing their personal approach and understanding alternatives is a foundation.  Developing frameworks that can adjust to the requirements of the different roles they may support will be covered.

Learning Outcomes

  • Organisation and planning of self and others
  • Administration
  • Diary Management
  • Prioritisation
  • Action planning

 


Aims/Aimed at

This flexible range of learning courses is designed for staff in clerical and administrative support roles and will be offered 2-3 times each year.  Discuss your learning priorities, and agree with your line manager, the most appropriate sessions to support you in your role and to meet your development needs.



Booking Information

 

Register for this course via iTrent Self-Service


New Course: Yes
Course Type(s): Administrative Skills, Communication Skills
Staff Categories: Clerical and Library Assistants
Keywords: pa skills organising planning diary management prioritising action planning Advanced Administrative

Course Contact Details

Name: Organisational Development
Telephone: 5381
Email: stafflearning@qub.ac.uk