- How often does my site publish?
The following table shows the publish schedule of the main channels:
Channel Name Publish Time Home :12 Hourly Schools :20 Every 2 Hours Directorates :30 Every 2 Hours Research Centres :52 Every 2 Hours Sites :35 Every 2 Hours Elearning 01:55 Daily Note: Edits will go live approx 45 minutes after the above publish times.
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- How do I get access to the system to edit my site?
- You will need to attend CMS Training before you can get a CMS account. View our training dates here
- When you have completed CMS training, you should ask your line manager/site owner to log a request ticket through our SiteHelpDesk. We will then confirm the access request and assign your new CMS account to the site. View more information on accessing the system
- How do I request a new website in CMS?
The Change Request Process needs to be completed before you can begin developing a new site.
Contact your Change Initiator who will discuss your requirements with you and submit the Change Request Form on your behalf. This Change Request then goes to the Digital Operations Group (DOG). This group will review the change request and you will be informed accordingly of the outcomes.
Please contact us through our SiteHelpdesk to find out who your Change Initiator is.
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- How do I change my existing site to the new Queen's style?
The Change Request Process needs to be completed before you can redevelop your existing site using the latest Queen's digital style.
Contact your Change Initiator who will discuss your requirements with you and submit the Change Request Form on your behalf. This Change Request then goes to the Digital Operations Group (DOG). This group will review the change request and you will be informed accordingly of the outcomes.
Please contact us through our SiteHelpdesk to find out who your Change Initiator is.
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