Introduction

A governance process exists that current and prospective users of the Content Management System (CMS) must follow to request changes to existing websites, or to request a new CMS website.  The Digital Operations Group (DOG) is responsible for overseeing this governance process and all submitted requests are discussed and agreed by members, with the decision information then conveyed to the primary contacts.  

There are links to two Microsoft Forms at the bottom of the page so which one should you fill out?

Change Request

This form should be completed by the website owner and should be used to request or consult on changes to an existing website, such as: 

• Any third party integrations including blogs, forms and other platforms.
• An upgrade to one of the latest available styles.
• Content embeds that are required, and fall outside of the approved user embeds. 
• Content consultancy. 
• Accessibility consultancy.

Request a New Website

This form should be completed as part of any process by the approving Department, School or Faculty.  For example, if a research project website is to be requested, that is linked to a specific School, this form can be completed by the Digital Marketing Officer (DMO) of the appropriate Faculty, or the School Manager.  It is very important that all of the relevant information is provided, with particular emphasis on who has ownership of the website and who will be editing the website.

It should be noted that it is a mandatory requirement for content editors to have undertaken CMS training before being allowed to use the system. 

The Process

Step 1 - Ensure the appropriate person completes and submits the relevant form below. 

Step 2 - This request is then discussed at the next meeting of the DOG.  The DOG meets on a fortnightly basis, with the projected dates as follows:

Step 3 - Following consideration, staff from the Web Support Team or Strategic Marketing and Communications will be in contact to advise on the outcome of your request.