Skip to Content

FAQs

Help! A video embedded in my CMS website or VLE course is not working.

Help! A video embedded in my CMS website or VLE course is not working.

Try the following suggestions:

Ensure your video is not set to PRIVATE. It should be viewable.

Do this by EDITING the video details in MyMediasite

 

Then check the visibility.

 

 

The second thing you should check is that the video security is set to My Organisation

If you have not found a solution here, contact us via the IT Service Desk.

Return to top ↑


  • Last updated

    24/11/2020
  • Category

    IT Support
  • Service Area

    Mediasite