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Help! I've moved my video to a shared folder, but no one can watch it.

Help! I've moved my video to a shared folder, but no one can watch it.

The most common reasons for a video/presentation not being visible to other people are where:

  • the presentation is set to private instead of viewable (see );
  • the URL (web link) that you have shared with viewers is incorrect (see );
  • security settings are incorrect (for videos in shared folders, these should normally be set to "inherit").

To set the security settings on a video to inherit from the shared folder:

  1. Go to the details page of the video.
  2. Scroll down to the Security section on the right hand side. Click on the Edit Security button.
  3. On the Security window, tick the box that says "Inherit permissions from parent folder".
  4. Click on the Save button at the top right.

See also:

 

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  • Last updated

    2/10/2020
  • Category

    IT Support
  • Service Area

    Mediasite