Skip to Content

FAQs

I've deleted a video by mistake. Can I get it back?

I've deleted a video by mistake. Can I get it back?

If you contact us within 90 days of deletion of a presentation, it should be possible for us to retrieve it. File a ticket on the IT Service Desk with details (ideally the full title of the video and any other known information) and we will try our best to get the content back.

After 90 days, content that has been deleted will be permanently removed from the system.

Return to top 


  • Last updated

    2/10/2020
  • Category

    IT Support
  • Service Area

    Mediasite