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Immigration Support Service

Lost or Stolen Passport or BRP

Lost or Stolen Passport or BRP
What do I do if my passport or BRP has been lost of stolen?

If you lose your passport and/or BRP card while you are travelling outside the UK or inside the UK the following information should help you identify the next steps you need to take.

Lost/Stolen Inside the UK
  • Passport
    1. You must report your lost/stolen passport to the Police as soon as possible to obtain a crime reference number.
    2. You should then contact the Embassy or High Commission of your home country for information on how to apply for a replacement passport. This process will be different for every country and you may need to wait some time before you have your new passport. 
    3. You must update your details with UK Visas & Immigration (UKVI) using a Migrant Change of Circumstances (MCC) form.
  • Biometric Residence Permit (BRP)
    1. You should report your lost BRP card to the Police and obtain a crime reference number.
    2. You must report to UKVI that you have lost your BRP. You can do this by following the instructions on UKVI's website.
    3. You should inform the QUB Student Immigration Support Service that you have lost your BRP. We will assist you with applying for your replacement BRP.
    4. You must apply for your replacement BRP within 3 months of losing your previous BRP.  You can apply for your replacement BRP Card on UKVI's website. The standard fee for this application is £19 but you may be required to pay an additional fee if you are required to attend a biometric appointment..  Applications can take around 8-10 weeks to be processed. 
  • Visa vignette (ie sticker inside your passport)
    1. If you lose your visa vignette you must report this to the Police and obtain a Crime Reference Number.
    2. You should contact the QUB Student Immigration Support Service and we will assist you with applying for a BRP card to replace your vignette.
    3. You will need to apply online for a Transfer of Conditions on UKVI's website.
    4. The standard fee for this application is £161.  
Lost/Stolen Outside the UK
  • Passport
    1. If you lose your passport outside the UK you must report this to the local Police station in the country you are in to obtain a crime reference number. 
    2. You should then contact the local Embassy or High Commission of your home country in the country you are currently located for information on applying for a new passport
    3. Even if your passport did not contain your current immigration permission, you must update your details with UKVI as soon as you get back to the UK via a Change of Circumstances (MCC) form.

    If you lose your passport you must inform the QUB Student Immigration Support Service at immigration@qub.ac.uk.

  • BRP card (i.e. visa on a credit card sized biometric card)
    1. You must report your lost BRP card to the local Police Station in the country you are in and obtain a crime reference number.
    2. You must inform the QUB Student Immigration Support Service that you have lost your BRP.
    3. You must report to UKVI that you have lost your BRP. You can do this by following the instructions on UKVI's website.
    4. You will need to apply online for a single entry visa to return to the UK.
    5. Under "Confirm your visa type" For "category of application", select "A replacement biometric residence permit (BRP) visa"
    6. You will need to provide a letter from the University confirming you are a student and a police report with your application.

    The fee for this application is £154.

    Once you return to the UK, we will assist you with applying for a Replacement BRP. The standard fee for this application is £19 however some students may be required to pay additional fee to attend a biometrics appointment. You will need to apply for your new BRP within 1 month of your return to the UK.  

  • Visa vignette (i.e. visa sticker inside your passport)
    1. You must report your lost passport and visa to the local Police Station in the country you are in and obtain a police report.
    2. Once you have received your new passport, you will need to apply online on UKVI's website for a new visa vignette.
    3. Under  "category of application", select "To transfer or replace your visa (vignette)"
    4. You will need to provide a letter from the University confirming you are a student and a police report with your application.

    The fee for this application will be £154.

Informing your School and the Immigration Support Service

If you have lost your passport and/or visa, you must inform your University School and the QUB Student Immigration Support Service team by email.

This is to enable us to assist you with the situation and to make arrangements with your School if you have to miss part of your course while obtaining a replacement visa.