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CSIT supports secure ticket delivery start-up Tixserve at time of increased cyber attacks

The Centre for Secure Information Technologies (CSIT) based at Queen’s University Belfast has announced Kildare based start-up Tixserve as the newest addition to its associate membership programme.

Research from the London Office for Rapid Cybersecurity Advancement has revealed that 50 per cent of organisations with over 500 employees have suffered a cyber-attack in the past 12 months. At a time when cyber-attacks continue to rise, CSIT and Tixserve will work together to combat cyber-crime within the ticketing industry.

Tixserve is a paperless ticket fulfilment platform offering ticket sellers and fans the most secure, convenient, fast and cost-effective way of purchasing tickets. The ground-breaking, patent-pending solution that Tixserve has developed features the innovative use of proven ‘track and trace’ technologies which solves ticket abuse and greatly enhances the ticketing experience for consumers.  

CSIT encourages collaboration among academics, researchers, engineers, industry and government to accelerate the results of cyber and physical security research through to commercial application.

Existing CSIT industry members include Allstate, Direct Line Group and Thales. While the membership programme is open to organisations of all sizes, the associate membership programme is specifically designed to enable start-ups and SMEs to access CSIT expertise.

Judith Millar, Business Development Manager, CSIT commented: “CSIT is pleased to announce this new partnership with Tixserve through our associate membership programme. Tixserve is a highly innovative start-up company, introducing secure, paperless tickets that have the potential to revolutionise the entertainment industry, and the secondary ticket sales market.”

Security within the entertainment and sporting sectors is currently in the spotlight following recent announcements of cyber breaches. US ticket distribution website Ticketfly, a subsidiary of Eventbrite, suffered a major data breach that exposed the email addresses and other personal data of more than twenty-six million people.

Ticketmaster's UK site suffered a data breach impacting five per cent of customers, up to 40,000 people with some reporting financial losses.

Tixserve’s B2B clients are existing ticket-sellers for live events in sport, music and theatre. The unique secure, interactive and content-rich digital ticket is delivered instantly to mobile phones and enables ticket sellers to know their customer, reduce distribution costs, control ticket exchange and benefit from new ways of generating revenues.

Managing Director of Tixserve Patrick Kirby said: "When we founded Tixserve, we set out to help the ticketing industry to reduce dependence on paper and to meet the expectations of the mobile generation. We wanted to create a digital ticket that enhances the user experience for fans, delivers commercial benefits for ticket-sellers, and offers cast iron security.

“Partnering with CSIT gives Tixserve a competitive advantage with access to CSIT's cutting-edge knowledge, research and resources, enabling us to future-proof our platform and consistently offer our clients the latest appropriate technologies in this rapidly evolving sector." 


Media inquiries and interviews to Emma Gallagher on, or 028 9097 5384 / 07789905425.