Once you’ve accepted your offer, we’ll send you your tenancy agreement. Please take time to review it carefully, sign it, and return it at your earliest convenience. 

Rent is due before arrival and then on the 1^st of each subsequent month. Rent can be paid by one of the following methods:

• Salary deduction.  Payment is taken directly from your salary or stipend at the end of each month for the following month’s rent*.
  e.g. payment on 31 July for rent due on 1 August
  You must complete a form in order to arrange this payment and the form will be available when you check-in, or email residentialfees@qub.ac.uk to request one at any stage.
  Depending on the date your form is returned to us, you may need to pay the first month’s rent at the Accommodation reception in person until the salary deduction system becomes active.  We will advise you of this when you return your form.
  
  
• Bank Transfer.

Please find below Bank Account details for QUB Elms Accommodation

Please ensure your name is included as a reference when making your bank transfer so that your payment can be correctly allocated. Once the transfer is complete, kindly email a copy of your payment receipt or confirmation to staffaccommodation@qub.ac.uk

• By card at reception.

• In full on arrival. If your stay is for 3 months or less, the payment is required in full on arrival.

The maximum stay permitted in staff accommodation is 12 months (and the minimum stay is 3 months).

Internet service is available in all Queen's Staff and Family accommodation.

A TV is not provided in all properties; if you do install a TV you will also need to purchase a TV licence.

By law in the UK you are required to obtain a television licence if you wish to watch live TV on a television, computer of tablet. Information relating to television licences can be obtained at www.tvlicensing.co.uk

Your apartment has a ‘pay as you go meter’ and the top-up procedure will be explained on arrival. For apartments in Stratfield House, you’ll need to set up an account with Power NI. You can find guidance on how to do this in your arrival pack.

For a step-by-step guide to using your 'pay as you go' Power NI Keypad please click HERE.

We do not allow pets in our accommodation.

A set of bed linen and a towel will be provided in staff accommodation to help you settle in.

Your apartment has a ‘pay as you go meter’ and guidance on how to use this will be found in the arrival pack. For helpful information and instructions for the PAYEASY Gas meter such as, how to transfer credit to your meter and using your credit reserve, please click HERE.

Please note that apartment at 34a Windsor Park are equipped with electric meters only – heating is provided via electricity rather than gas.

We provide a cleaning service of all communal areas on a weekly basis. However, it is the tenant’s responsibility to maintain the cleanliness of their apartment during their stay.

If you require a cleaning service for your apartment, please email staffaccommodation@qub.ac.uk; this is an additional charge, which will be added to your account.

Arriving by Air

Northern Ireland is served by flights into Belfast International Airport, George Best Belfast City Airport and City of Derry Airport.  Scheduled air services operate from all major UK airports. There are many direct flights from major European cities. Major airlines operate scheduled services from the US and Canada to Belfast International Airport via UK and Republic of Ireland airports. Additionally, there are charter flights direct from New York and Toronto to Belfast.

It couldn't be easier to visit the great attractions and places of interest Belfast has to offer and with a Metro Day Ticket you can really make the most of Belfast.

You can buy your Metro Day Ticket from the driver on the bus, at ticket vending machines, online, on the mLink ticketing app, or at the Visit Belfast Welcome Centre, Donegall Place.

Translink offers various range of travel cards available online or on the mLink ticketing app. Please check their website for more information: Tickets and Travel Cards | Translink

For timetable and route information:

Tel: + 44 (0) 28 9066 6630 
https://www.translink.co.uk/ 

Taxis are  an easy to book and find in Belfast and can be a convenient but expensive transport option. Two of the main local taxi companies are ValueCabs and FonaCab. You can book online, by phone or by downloading and booking on the app.

It is also possible to use Uber in Belfast. You will need to have an Uber account to book an Uber taxi. Click here for more information on Uber.

Taxi fares are metered and rates depend on the day and the time. Long waiting times may incur an additional charge. Most taxis accept payment by card.

There are various supermarket chains in Northern Ireland, with stores throughout the country. Visit their website for store locations within Belfast and Northern Ireland:

• www.tesco.com ; www.sainsburys.co.uk ; www.asda.com 

Other local amenities include:

Spar Petrol Station
Malone Road Open 24 Hours

Post Office
University Road
Located opposite Botanic Gardens

Tesco Supermarket
Lisburn Road
Open Monday - Friday 07.00 -21.00, Saturday 07.00-20.00, Sunday 13.00-18.00

Asian Supermarket
40 Ormeau Embankment, Belfast BT6 8LU

Health Care in Northern Ireland

You are encouraged to register with a Doctor (GP) as soon as possible.  On site at Queen’s it is possible to register with the University Health Centre GP (local Doctor) Service.  The University Health Centre is based Elmwood Manse, 7 University Terrace, BT7 1NP and is a one-minute walk from the One Elmwood Student Centre. The University Health Centre does not accept registrations on Mondays.

Registrations are accepted from the following catchment areas: BT1, BT2, BT3, BT4, BT5, BT6, BT7, BT8, BT9, BT10, BT11, BT12 and BT17.

It is however possible to register with an alternative GP practice, and you can search for an alternative GP Practice here

The University Health Centre require processing time for all registrations. If you are an international student, you are encouraged to register as soon as possible after your arrival.  You will require a letter from the Student Information Point in One Elmwood to do this and can get this as part of your enrolment at Queen’s. 

The University Health Centre surgery can be contacted on 028 9066 4634.

Medication - If you take regular medication, supplying a medical history from your previous Doctor can help the Health Centre with your medication prescription requirements during your time in Belfast. Consider securing this information before departure and bringing it with you.

Emergency Medical Care

If you require urgent or emergency treatment you are advised to dial 999 (free from any public or private telephone) and ask for the ambulance service or go to a hospital emergency department. Emergency departments are also known as Accident and Emergency (A and E) or casualty departments.

In Belfast Emergency Departments are located at:

• Royal Victoria Hospital (274 Grosvenor Road, Belfast, BT12 6BA)
• Mater Hospital (45-51 Crumlin Rd, Belfast BT14 6AB)
• Children’s Hospital (274 Grosvenor Rd, Belfast BT12 6BA)

For emergency medical attention, phone 999 and ask for an Ambulance. The closest Accident and Emergency hospital to Queen’s University is the Royal Victoria Hospital.

As a new customer with a UK bank or building society you will be required to select which bank or building society you wish to bank with.  Normally you will be required to make an appointment with the bank and provide proof of identity and current address.

We will be able to provide a proof of residency letter once you’ve completed your check-in with us. 

Search Schools | Education Authority Northern Ireland (eani.org.uk) to view schools in the University area. If you have a child above day care age, state education is free, and you are expected to enrol your child preferably in a school nearest to you.

Belfast Welcome Centre

47 Donegal Place, Belfast www.gotobelfast.com

The Welcome Centre is a great first stop for visitors to Belfast.  It provides information on all the tourist attractions and places of interest in Belfast and Northern Ireland.  It also houses a gift shop with lots of locally produced gifts and souvenirs.

Botanic Gardens

Located next to Queen's University, Botanic Gardens are an important part of Belfast's Victorian heritage and a popular meeting place for residents, students and tourists.

It contains two important buildings, the Palm House and the Tropical Ravine, as well as a children's playground, a bowling green, walking routes, a rose garden and assorted tropical plants, mature trees and flower beds. The park is often used for events, as well as band recitals, concerts and opera performances.

Ulster Museum

Come face to face with dinosaurs, meet an Egyptian Mummy and see modern masterpieces with a visit to the Ulster Museum which is located inside Botanic Gardens. As Northern Ireland’s treasure house of the past and present, the museum is home to a rich collection of art, history and natural sciences and free to all visitors.  From Ireland to the South Pacific, ancient relics to hands on activities, the museum offers something for everyone from the simply curious to the enthusiast. 

For opening times and 'Whats On' information visit www.nmni.com/um

Queen's University Welcome Centre and Naughton Gallery

The Welcome Centre is located in the Lanyon Building at Queen's University.  Recently refurbished it hosts a regular programme of exhibitions and serves as an information point for visitors and tourists, as well as offering a varied selection of souvenirs and gifts. 

The Naughton Gallery is also located in the Lanyon Building. The gallery hosts a rolling programme of works from the University's own collection, touring exhibitions and shows by local and international artists.

Information on opening times and current exhibitions can be found here www.naughtongallery.org

Titanic Belfast 

Located in the heart of Belfast, right beside the historic site of this world-famous ship's construction, Titanic Belfast is the World's Largest Titanic Visitor Experience.  Housed in an iconic, 6-floor building, this state-of-the-art visitor experience tells the story of the Titanic, from her conception in Belfast in the early 1900s, through her construction and launch, to her famous maiden voyage and subsequent place in History.

Opening times and ticket prices can be found here: www.titanicbelfast.com

The MAC

The Metropolitan Arts Centre, or The MAC houses 2 theatres, 3 art galleries, various rehearsal/dance spaces as well as a cafe and bar. It is in St Anne's Square, in Belfast's Cathedral Quarter, which is within walking distance of Belfast City Centre and various bars, cafes and restaurants.

For more details on opening times and what's on visit: www.themaclive.com

St Brigid's Catholic Church - Windsor Avenue

Fisherwick Presbyterian - 4 Chlorine Gardens

Saint John's Church of Ireland - 141 Malone Road

Belfast Synagogue - 49 Somerton Road

Belfast Islamic Centre - 38 Wellington Park