Needs Assessment Centre

The Needs Assessment Centre welcomes all Queen’s university prospective or existing students entitled to DSA funding. Queen’s Needs Assessment Centre assessors have a wealth of experience in supporting students with a wide range of needs.
The Needs Assessment Centre provides support, advice and guidance on the DSA process from the application for funding to receiving your recommended support. We are also open to students attending other UK universities and Republic of Ireland universities.
Assessors from the Needs Assessment Centre have a wealth of experience in supporting students with a wide range of needs. These needs can encompass anything from physical disabilities, medical conditions, mental health difficulties and specific learning differences (like dyslexia). Your Needs Assessment Centre experience will ensure that your needs assessment will be individual and tailored specifically to prepare you for university life and in reach your potential.
Please note, needs assessments will be completed within a maximum of 15 working days from the first point of contact.
To book an assessment please contact the Needs Assessment Centre:
Email: nac@qub.ac.uk
Telephone: 028 9097 5062
Please click on the below links for more information:
- Needs Assessment Process
- Everything about DSA
- Types of Assessment for Student Support
- One to One Support
- Handy hints
Please see our Needs Assessment Video video below:
‘Please note that not all support discussed on this webpage will be available to all students. Your funding body will make the final decision regarding the level of funding and support available to you.
If you feel that this falls short of your needs, the University will work with you to identify where alternative support or funding options can be made available / provided.’
Timelines
The below table summarises the key performance indicators that the Needs Assessment Centre at Queen’s aims to work towards with regards to the scheduling assessment appointments, quality assuring reports and progressing approved one-to-one support recommendations.
KPI |
Narrative |
Timeframe to be met (working days) |
Appointment Offer |
An offer of a date for an appointment with a needs assessor will be made within 10 days* of the receipt of all necessary documentation (DSA1, medical evidence etc). *Depending on the time of year (i.e., peak business periods), this may extend to 15 days. |
10 |
Report Completion |
Time taken to complete and upload the needs assessment report / quotes through Cudos, the Centre’s information management system. |
5 |
Quality Assurance |
Time taken to quality assure a needs assessment report/return it to the assessor for amendment where required should be no longer than 5 working days. |
5 |
Review |
The timeframe the student has for reviewing the draft report and feeding back with requests for amendments, additions etc is 3 days. |
3 |
Updates |
Where changes are required to a report, the needs assessor has 5 days in which to make these amendments. On submission, the student will then have another 3 days to review the new draft / feed back in relation to further amendments if required. |
5 |
Submission |
Following a nil response (i.e., where a student is happy with the contents of the draft report), the timeframe for returning the final version to the funder for consideration is 5 days. |
5 |
Action |
Number of days to action a DSA2 letter or equivalent funder notification, i.e., the timeline for making a referral to the Register of Support Providers at Queen’s for approved one-to-one support following receipt of a DSA2 (or equivalent). |
5 |