Current opening hours: 9am - 5pm, Monday to Friday
Welcome to the Student Guidance Centre
The Student Guidance Centre brings together a number of support services that guide and advise you throughout your time at Queen’s. From managing your student record, developing your academic and employability skills, and offering support for times when you may feel under pressure, all of our services work together to ensure you have a successful and enjoyable student experience.Guide to Support Services
There’s a buzz happening around campus…and the focus is all on One Elmwood.
It will house both the Students’ Union and University Services currently in the Student Guidance Centre, in one purpose-built facility to give better access to a range of services and opportunities all in one building.
Set right at the heart of campus and with a rooftop terrace overlooking the area, the brand new state-of-the-art building will bring together student services with a range of facilities so students can access services, collaborate in shared spaces, get support and advice, and socialise in first class venues.
In-person support services
The safety of everyone is our greatest priority, so we have made some changes to the way we work. Social distancing and hygiene measures are in place including:
- A limited number of people allowed in the building at any one time
- Majority of transactions dealt with on the ground floor
- A one-way system with separate entrance and exit to the building
- Cleaning stations with hand sanitiser
Find a support service
There is a wide range of support available to you from the Student Wellbeing Service within Queen's. The services are free and available to registered students at the University. Our Drop-In Service provides support to all students, whether you are on-campus or off-campus.
We want to ensure that students with a disability or long-term condition have equitable access as far as reasonably possible to all aspects of University life. We are committed to creating an environment where students feel comfortable in disclosing their disability or long-term condition.
The Learning Development Service (LDS) provides academic skills support to Undergraduate students via workshops, one-to-one appointments and online resources.
The Careers, Employability and Skills Team support students and graduates with all aspects of career planning and decision making. We’ll help you set career goals, communicate your worth to employers and equip you with the skills you need to stand out in the competitive global job market.
The International Student Support team can help you make the most of your experience as an international student. We provide professional advice in relation to visa and immigration matters from the time you apply to the University, right through your studies with Queen's.
Student Registry Services manages your student record; from your Enrolment and Registration, to Exams, and Graduation. When you graduate, you can also contact Student Registry to get a copy of your unofficial or official transcript, replacement Parchments and letters verifying your education.
The University fully appreciates this is challenging and anxious time for students and in some cases, this may be exacerbated by financial hardship as a result of the Covid 19 pandemic. Financial support is available to students experiencing financial difficulties.
Where to turn for support and advice
In addition to the support services offered within the Student Guidance Centre, there are a range of student support services available throughout the University including within The Graduate School and the Students' Union. The buttons below should help signpost you to the right place, but if you are having trouble accessing the right support, please get in touch.