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Maths and Statistics Helpdesk

The EPS Mathematics & Statistics Helpdesk (MASH) was introduced for 2019/20 aimed at supporting all UG & PG students across the EPS Faculty in their learning of Mathematics & Statistics. This was the first initiative delivered by the Maths Academy.

It does this by bringing these subjects, and skilled, friendly tutors, outside of the classroom together in a space where students can get direct support during term time. Any student from the EPS Faculty is able to book a free, confidential 1-1 appointment with a tutor to ask questions and obtain support for their programme of study which requires any level of mathematical & statistical knowledge.

‌If you are confused by a particular topic, stuck on a problem, want to build confidence in your mathematical ability, or want to consult about experimental design or data analytics then why not make an appointment?

Please note:

Due to measures the university has had to take regarding COVID-19 the MASH service will be available via remote 1-1 appointments along with face-to-face appointments via Skype and Microsoft Teams for academic year 2020/21. If you wish to book a 1-1 appointment or a remote appointment, please follow the link below to book.

If you have booked a remote appointment, the tutor assigned to you will be in touch with you directly via email to arrange a Microsoft Teams appointment.

When booking your appointment please use your email address.

Please note:

  • We cannot support groups of students in a face-to-face capacity during this period. Group bookings are welcome to attend a remote support session.
  • All appointments MUST be booked through the online booking system until further notice.
  • Students MUST wear a face covering when attending for an appointment
  • If you require disabled access to the building please let us know by emailing before your appointment
  • When booking your appointment please add details of the topic you require help within the general comments box
  • If you book a remote appointment the tutor will be in touch with you beforehand to set up a virtual meeting
Book an appointment with Maths and Statistics Helpdesk | EPS | QUB using SetMore

Schools supported by the service:


  • Chemistry & Chemical Engineering
  • Electronics, Electrical Engineering & Computer Science
  • Mechanical & Aerospace Engineering
  • Maths & Physics
  • Natural & Built Environment
  • Psychology

Where is MASH located?

MASH is located on the main University site in the Old Physics building (part of the Lanyon building). Enter via the lower entrance and we are located in room LG 013. Click here to view a map of this location (PDF 163kb).

What are the opening times of MASH?

MASH is open from 11am – 2pm daily (Monday – Friday) during term time only.

What can MASH help me with?

MASH can help with individual questions or can support small groups both through face-to-face and remote appointments. It does not offer general taught sessions, revision sessions or routine tutoring sessions.

Do I need to book an appointment?

If you want a face-to-face appointment, you don’t need to book. Just go to MASH and talk to the tutors present on the day. It is advisable to check the schedule of tutors beforehand to ensure they can support questions appropriate to your discipline. There is also study space as well, so even if the tutors are busy, you can use the time efficiently. Alternatively, you can book a 1:1 appointment through the booking system (see below).

Can I book a 1-1 session with a tutor?

To book a 1-1 appointment with a tutor please see the schedule of tutor availability and then access our online booking service.

Additional online worksheets and resources to help with your mathematics and statistics are available on the following websites:

  • Math Centre - for support in mathematics topics including differential equations, vectors, trigonometry, mechanics, integration etc.
  • Stats Tutor - - for support in statistics topics including analysis of variance, correlation, multivariate methods, probability, regression & model building, t-tests & comparing means, SPSS etc
  • HELM - The HELM (Helping Engineers Learn Mathematics) Workbooks have been developed to assist engineering students to learn the mathematics and statistics.

Contact us for any further enquiries:

Book an appointment with Maths and Statistics Helpdesk | EPS | QUB using SetMore

Getting the most from your appointment

To get the most from your appointment you should:

  • Be as specific as you can about what you would like help with. In the first instance you should make one appointment.  It is more efficient to choose the one or two topics that are the most important.
  • Bring your lecture notes/ textbooks/ tutorial notes along with you.
  • Expect to be treated as an independent learner.

What we can help you with:

  • Help you to identify where you require further help in your mathematics or statistics
  • Offer you examples of similar questions to practice, or identify related areas of further study
  • Watch you carry out some sample mathematics or data analysis, and advise you on the effectiveness of your methods
  • Act as a sounding board for your quantitative research ideas

What we can’t help you with:

  • Teach subject specific content that goes beyond the mathematics itself
  • Do your questions for you, or correct any work that you are going to be formally assessed on
  • Accept emailed or posted work to be “corrected and returned”, unless we have already discussed your needs and agreed this as a way forward