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Student Surveys

Undergraduate Surveys

Queen’s undergraduates are asked to participate in three major student experience surveys at key stages in their academic careers:

This is an in-house survey of all first-year students on programmes worth 120 CATs points or more. The questionnaire is aligned with the core questions from the National Student Survey (NSS). It is reviewed on an annual basis so that additional questions on emerging issues can also be included. The FYE provides the University with a systematic and longitudinal view of the first-year student experience and is a leading indicator of student satisfaction. The survey is conducted online with telephone follow-up, usually opening in January and closing in April each year.

This is an in-house survey of all second-year students on programmes worth 120 CATs points or more. As with the FYE, the questionnaire is aligned with the core questions from the National Student Survey (NSS). It is reviewed on an annual basis so that additional questions on emerging issues can also be included. The SYE provides a leading indicator of student satisfaction and a longitudinal view of the second-year student experience. The survey is conducted online with telephone follow-up, usually opening in January and closing in April each year.

The NSS is an annual survey of final-year undergraduates and allows them to have their say about their time at University. It was introduced by the funding bodies in 2005, primarily to help prospective students decide on courses and universities. Key results are published on the DiscoverUni website. The survey is conducted by the market research organisation Ipsos-MORI, normally between early January and late April. The Survey is online in the first instance, with telephone follow-up.

 

 

Postgraduate Surveys

Queen’s postgraduates are normally asked to participate in two major student experience surveys, depending on their level of study. It has been determined that participation will be paused in 2021, but short, in-house versions may be undertaken to ensure the postgraduate student voice is represented, alongside other module and programme-level mechanisms for obtaining feedback.

This is a UK-wide survey of students on postgraduate taught (Master’s including MRes, PG Diploma and PG Certificate) courses. It is overseen by Advance HE (formerly HEA) and is optional for UK higher education institutions. Queen’s chooses whether it will participate in this survey on an annual basis, which is intended primarily to inform the enhancement of quality. As an enhancement tool, the University receives institutional results benchmarked to comparator groupings, but it is not possible to identify outcomes from individual universities. There are restrictions on the publication of results.

 The survey can take place anytime between February and mid-June. The survey is online, with a specific link sent to PGT students inviting them to participate, and reminder emails sent throughout the survey period. Results are normally available to Schools in August.

This is a UK-wide survey of students on postgraduate research (MPhil, PhD) and professional doctorate courses (EdD, JD, DCliniPsych, etc.). It is overseen by Advance HE (formerly HEA) and is optional for UK higher education institutions. Queen’s chooses whether it will participate in this survey on an annual basis, which is intended primarily to inform the enhancement of quality. Queen’s participated in PRES in 2017, 2018, 2019 and 2020. As an enhancement tool, the University receives institutional results benchmarked to comparator groupings (where this is possible), but it is not possible to identify outcomes from individual universities. There are restrictions on the publication of results.

The survey can take place anytime between February and mid-May. The survey is online, with a specific link sent to PGR students inviting them to participate, and reminder emails sent throughout the survey period. Results are normally available to Schools in August

 

Careers Surveys

At the start of each year, all Queen’s students are surveyed regarding their views on careers:

  • Career Registration Survey

This is an in-house survey of all students, carried out as part of Enrolment & Registration within QSIS. The survey asks two questions. The first question ascertains how prepared a student is in considering their future career. The second question asks whether the student has undertaken any activities related to preparing for a future career. The results of this survey are shared with the Careers Service, Graduate School, Faculties, and Schools to help in the provision of career support services.

At the end of their course, all Queen’s students will be surveyed to find out what they are going on to do post-graduation:

  • Graduate Exit Survey

This is an in-house survey of all graduates when they graduate. This survey asks graduates whether they would be going into a graduate job, further study, starting a business, taking time out, or doing something else. The results of this survey are shared with the Careers Service, Graduate School, Faculties, and Schools to help in the provision of career support services.

 In addition to the surveys during their course, all Queen’s graduates are also asked to participate in a national survey to establish their destinations after graduation:

The Graduate Outcomes Survey is a national survey capturing information about the activities and perspectives of graduates. The survey contacts graduates at 15 months after they finish their studies; this gives them time to settle into their careers. All graduates who completed a course will be asked to take part in the survey in order to help current and future students gain an insight into career destinations and development. Graduates will receive email and text messages inviting them to complete the survey online. They may also be contacted by telephone and asked to complete the survey over the phone. HESA has contracted IFF Research to undertake the data collection.

 

The results of all four surveys are sent to Schools and academic-support services and also to senior University committees, normally in late August or September. Deans and Directors of Academic-Support are responsible for ensuring the results are properly considered and acted upon, and Schools report on survey results through their annual review processes.

 

If you have any queries about the results or would like help interpreting or using them then please contact Nick Bohill (Careers, Employability and Skills), email: n.bohill@qub.ac.uk 

If you have any queries about PTES or PRES, please contact The Graduate School, email: graduateschool@qub.ac.uk