Our helplines are available during normal business hours between: 9:00am-5:00pm Monday - Friday. We aim to respond to your query within 24 hours. +44(0)28 9097 2727
If you are dissatisfied with the level of service from any of our business functions you may write to the Head of Department. You will receive an acknowledgement to a letter of complaint from this department within 5 working days of receipt or we will reply and give an indication that additional time may be required to deal with the matter.
We are located on the 1st floor of the Student Guidance Centre.
Student Services & Systems
Student Guidance Centre
Queen's University Belfast
Tel: +44 (0)2890 97 2727
Fax: +44 (0)2890 97 2828