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Support and Wellbeing

The University Health Centre at Queen’s – The How, What, Why, and When Answered

Find out how you can sign up for the Queen's Health Centre and keep on top of your health and wellbeing during your time at university.

Doctor taking blood pressure of a patient

Located right opposite the Lanyon Building and beside One Elmwood, the University Health Centre is a practice to sign up with to gain access to a multitude of healthcare benefits, advice, appointments, referrals and more! Make sure you are eligible and apply soon after your arrival because it may take up to 8 weeks to register.

Find out more about the University Health Centre

Why do I need a GP?

Your GP (General Practitioner) will be your first point of contact when there is a non-emergency medical issue. They can help you in various ways, such as:

  • Providing general medical check ups.
  • Providing vaccinations.
  • Providing advice, examinations and treatment for common illnesses and conditions.
  • Prescribing and managing treatment for your medical conditions, which is especially important for students with chronic illnesses.
  • Referring you to specialised medical care that can help coordinate your healthcare needs.
  • Providing mental health support and counselling services and referring you to appropriate resources.
  • Assisting you in case of a medical emergency, serving as an emergency contact and point of contact for your health records.
  • Accessing the NHS, as registering with a GP is a step towards accessing the broader healthcare system if needed.
  • Establishing a long-term relationship with a healthcare professional who knows your medical history, which is extremely valuable when managing chronic or on-going health concerns.

Doctor taking notes while patient lies on bed

Your GP is the first point of contact for a non-emergency medical issue

How do I sign up?

Amongst the millions of other things you need to set up as a new university student, make sure you sign up to the GP is on your list! Depending on where you are from, here is a step-by-step guide to signing up to the University Health Centre at Queen’s:

  • Make sure your current term-time address falls within the postcodes: BT1-12 and BT17.

If you are from NI, England, Scotland or Wales, provide:

  • A completed Registration Form – HS200
  • Your passport
  • Proof of a Belfast address (BT1-12 & BT17), i.e. tenancy agreement (if you have a private landlord), utility bill, or Queen’s Confirmation of Studies Letter (more information below)

If you are from the EU, international, or Isle of Man, provide:

  • A completed Registration Form – HSCR1
  • Your passport
  • Your Biometric Residence Permit (BRP) or Settlement Letter
  • Queen’s Confirmation of Studies Letter (more information below)

To obtain a Queen’s GP Confirmation of Studies/Student Status Letter, email s.records@qub.ac.uk with the following details:

  • Full Name (previous name if applicable)
  • Date of Birth
  • Student Number
  • Postal Code

More information can be found at:

https://www.qub.ac.uk/directorates/sgc/srecords/YourStudentRecord/AttendanceEducationLetters/

To obtain one of the Registration Forms (HS200 and HSCR1), follow the website:

https://www.qub.ac.uk/sites/my-queens/support/university-health-centre/

Take the appropriate printed documents to the University Health Centre at Queen’s during the following times:

Tuesday to Friday: 10am to 12.30pm & 1.30pm to 3.00pm

How does their system work?

Once your registration documents are accepted, no contact will be made. However, your Health and Care Card will be sent directly to you from BSO. After receiving the card, your registration has been completed, meaning appointments can be booked! The first point of access will be through a call that can direct you to more specific options. Please call: +442890663634

Queen's also offers student disability and wellbeing support

Opening Hours

Monday to Friday: 9.00am to 12.30pm and 1.30pm and 5.30pm, with telephone availability from 8.30am to 6.00pm (more information below).

Reception is closed from 12.30 to 1.30pm but with telephone access for medical emergencies.

Out of Hours can be reached through: +442890796220

How do I book appointments and other queries?

If you have on the day medical queries, first call the GP office between 8.30 am to 10.30 am (Monday to Friday). The earlier the better because they can reach their daily capacity and stop accepting calls (unless it's for a medical emergency) for the day!

Once you have spoken to the receptionist, the GP will call you back, asking for more information, and either will hold a teleconsultation over the phone or they will ask you to come in for a face-to-face appointment. If you have medical emergencies, you can ring the GP office in the morning or afternoon.

For routine calls, nurse appointments, fit notes and university certificates/letters, you can call the GP office from 11am onwards.

For prescriptions, you can call from 8.30am to 6.00pm, Monday to Friday.

For results, you can call from 2.00pm to 3.00pm, Monday to Friday.

Person making a phonecall with apple iphone

Earlier is better when making a call to the GP

More Information can be found on the following websites:

More information about dentists can be found at:

Find out more

University Health Centre

Student Wellbeing Service

Queen's SU: Health & Wellbeing

Mehak Bindra

Medicine| Undergraduate Student | India/UAE

Hi! I’m Mehak, a second year student studying medicine at Queen’s University Belfast. I am originally from India but have lived in the UAE my whole life. As a first year, I lived at the Elms BT1 accommodation, which was a great experience that I recommend to everyone. As I like to immerse myself in my course, I am apart of various medical societies such as the Internal Medical society and Child Health Society!

mehak bindra
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