If you are unhappy or have a concern about course delivery, a service or facility at the University, you should use the Student Complaints Procedure.
The Student Complaints Procedure should not be used for issues relating to academic matters e.g. assessment outcome – you should refer to the Academic Appeal Regulations (Taught Programmes) or the Academic Appeal Regulations (Research Degree Programmes).
If you have a concern about the behaviour of another student, you should refer to the Student Anti-Bullying and Harassment Policy and the Guidline to Support Informal Resolution. If you wish to make a complaint about the behaviour of another Queen's student, you should use the Conduct Regulations.
If your complaint is about sexual misconduct or a hate crime, you may wish to use Report and Support.
Queen's University Belfast is committed to Equality, Diversity and Inclusion.
For more information please read our Equality and Diversity Policy.
Queen's University Belfast is registered with the Charity Commission for Northern Ireland NIC101788
VAT registration number: GB 254 7995 11
