Our Administration and Resources team has 13 staff ranging in skill from clerical, secretarial, administrative, information technology, safety, and ﬁnancial professions. Communication is at the centre of the team and this is demonstrated by our Helpdesk who are the main customer interface for Estates services. Our ethos is to encourage participation across all areas of work and we are proud of the team's contribution not only to the Estates Directorate staff but to the wider University.
Our Administration and Resources team delivers a range of services to colleagues in other Estates divisions together with campus-wide services.
These include the Estates Helpdesk, the supply of furniture for staff in new posts, access control conﬁguration settings and support for a number of key IT systems. Administration and Resources continually seek ways of improving performance with the introduction of new and innovative systems and processes to aid efﬁciency, including the Safety Document Management System and the Queen’s Fire Safety Management System.
Our services include:
Financial Control | Administration Services | Key Performance Measurement | Information Management |
Co-ordination, Management and Development of ICT | Estates Helpdesk | Access Control Configuration Settings