The Service is for
Staff, Students
Service Description
Digital & Information Services, IT Systems and Services provides access to large format plotting also known as poster printing.
A Hewlett Packard Z5200PS plotter is used for the purposes of research, learning and teaching within the University. It has a resolution of 600 x 600 dots per inch (dpi) [up to 2400 x 1200 dpi optimised], providing a high level of precision. Plot sizes are A2 (42.0x59.4cm), A1 (59.4x84.1cm), A0 (84.1x118.9cm) and Custom A0 (90.6x124.5cm). It should be noted that all sizes except for Custom A0 will require trimming by the user. Plots are printed on a high quality satin-finish photo paper.
Contact Details
Help and Assistance
Email posters@qub.ac.uk with attached file to be plotted. Please detail size of output and date the plot is required. Your staff/student number & contact phone number/email address is also required.
Note: Please submit the poster for printing at least three (3) working days before it is required as there are times when the plotter is heavily used which may cause delays.
We cannot trim the output to size or laminate the output. When collecting the output, please bring for example a telescopic drawing tube, to provide added protection. Posters will not be given out until payment has been received. Payment can be made using a Smart Card or Departmental Project Code.
Help and support for using the Service is provided via the entry 'Poster Printing - Large Format Plotting' from http://www.qub.ac.uk/directorates/InformationServices/Services/Printing/AccessingtheService/
Additional Support Information
Service Hours
The Service is supported from 09:00 - 17:00, Monday to Friday, except for holidays and key dates. Details of which can be found at http://go.qub.ac.uk/holidays.
Outside of agreed support hours, access to the Service may be affected due to system upgrades, maintenance etc.
Support Hours
The Service is supported from 09:00 - 17:00, Monday to Friday, except for holidays and key dates. Details of which can be found at http://go.qub.ac.uk/holidays.
Outside of agreed support hours, access to the Service may be affected due to system upgrades, maintenance etc.
Service Owner
David Nelson, Assistant Director (Digital & Information Services)
d.j.nelson@qub.ac.uk or Tel. +44 28 9097 6088
- Autumn semester
- Spring semester
IT Systems and Services is committed to providing excellent customer service to help and assist in the effective use of the Service. Standard response times to all requests are available. Queen’s DIS Department has a standard response time to all Incidents & Requests detailed at [link to be inserted]. Any Incidents or Requests in relation to the Service will be responded to within the agreed timeframe. Please note that these response times refer to normal supported hours.
Outside of these agreed response times, the agreed escalation points are as follows:
- Level One escalation
- Millar Neill, User Support Technician Team Leader
- m.neill@qub.ac.uk or Tel. 028 9097 6206
- Level Two escalation
- Barry McKinney, User Support Services Manager
- b.mckinney@qub.ac.uk or Tel. 028 9097 6147
- Level Three escalation
- David Nelson, Assistant Director
- d.j.nelson@qub.ac.uk or Tel. 028 9097 6088
Last updated: June 2020