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Information Services Service Catalogue

This Service Catalogue details all the services provided by Digital and Information Services to Students, Staff and Business to Business.

Our service catalogue details active IT service offerings such as Qsis, Qfis, MFA, Remote access etc.  It is essentially a menu from where end users (internal or external) request services and products from the IT service desk based on the information provided in the service catalogue.

You can use the filter and search box below to find the services that you need.

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 Students
 Staff
 Business to Business
Service Catalogue Service For Keywords Link
Academic CVBusiness to Businessacademic, cvMore Information
Audio Visual SupportStaffav, equipment, interactive, lectures, streaming, capture, mediasiteMore Information
Budget Forecasting SupportBusiness to BusinessMore Information
Business ServicesBusiness to Business, StaffIntranet, crm, Document Management, Paperless Office, SharePoint, ConsultancyMore Information
Computer ImageStaffQF22, Inventory, desktop, windowsMore Information
Content Management System (CMS)Stafft4, web, cms, content management system, websiteMore Information
Cyber SecurityBusiness to Businessdata, security, protection, risk, encryption, pci dss complianceMore Information
Data Backup and RecoveryBusiness to Businessdata, backup, recovery, q drive, More Information
DIPPAMBusiness to BusinessMore Information
E-CommerceBusiness to Businesse-commerce, payments, worldpayMore Information
EduBuild Project Management ServiceBusiness to Businessedubuild, pcc, estates planning,More Information
EmailStaff, StudentsMore Information
Enterprise Active DirectoryStaffactive directory, ads, authentication, userMore Information
Equipment Register SupportBusiness to BusinessMore Information
High Performance Computing (HPC)Business to Businesshpc, performance, windows, linux, serverMore Information
Human Tissue Database (HTD)Business to BusinessMore Information
ICDL (International Certification of Digital Literacy)Staff, StudentsPost Graduate Training, orientation, ECDL, ICDL, Accreditation, trainer-ledMore Information
Identity Management Service (Novell based)Staffnovell, authenticationMore Information
Impero Network ManagerBusiness to Businessimpero, network, managementMore Information
IT Service DeskStaff, Studentshelpdesk, service desk, byod, visitors, porteringMore Information
IT Training and AccreditationStaff, StudentsPost Graduate Training, orientation, ECDL, Accreditation, trainer-ledMore Information
iTrent Support ServiceBusiness to Businesshr, itrent, human resourcesMore Information
Kinetics Support ServiceBusiness to BusinessMore Information
Language SolutionsStaff, StudentsGeneral Language Courses, Arabic, Czech, Bengali, Dutch, Finnish, French, German, Hindi, Irish, Italian, Japanese, Korean, Latin, Mandarin Chinese, Greek (Modern), Polish, Portuguese, Russian, Sign Language, Spanish, Swedish, TurkishMore Information
Large Format PlottingStaff, Studentsa0, a1, a2, print, largeMore Information
Library Borrower ServicesStaff, StudentsBook issue, returns and requests, Short loan, Visitor Access, dvd, libraryMore Information
Library Collection DevelopmentStaff, StudentsOnline and print resources, More Information
Library Enquiry ServiceStaff, Studentsqcat, ejournals, e-resources, electronic, resources, help, enquiries, deskMore Information
Library Resource DiscoveryStaff, StudentsQcat Discover, Qcat classic, EjournalsMore Information
Library Server System AdministrationBusiness to Businesslibrary, server, linuxMore Information
Library Study EnvironmentStaff, StudentsMedical, Biomedical, Library, hsc, study, environmentMore Information
Library Training and SupportStaff, StudentsInduction, library, trainingMore Information
Managed Print ServiceStaff, StudentsMore Information
NursingBusiness to Businessnursing, payments, admission, bursary, worldpay, cohort, monitoring, More Information
Off Campus Service (CITRIX)Staff, StudentsMore Information
Open Access Support Staff, StudentsMore Information
Open LearningStaff, Studentsopen, learning, payments, worldpayMore Information
PADDI (Planning, Architecture, Design Database Ireland)Staff, Studentspaddi, database, planning, architecture, design, irelandMore Information
Project Management OfficeStaffMore Information
Pure Support ServiceStaffMore Information
Qfis Support ServiceBusiness to BusinessMore Information
Qsis Development ServiceBusiness to BusinessMore Information
Qsis Production Support ServiceBusiness to BusinessMore Information
Queen’s Online (Staff and Student Portal)Staff, Studentsqol, portal, sharepoint, vleMore Information
RASCALBusiness to BusinessMore Information
Research Grants Database (RGD)Business to BusinessMore Information
SharePoint Platform and DevelopmentBusiness to BusinessMore Information
Smart Card ServiceStaffMore Information
Special Collections & ArchivesStaff, StudentsMore Information
Staff File StoreStaffMore Information
Storage Area Network AdministrationBusiness to Businessstorage, network, administration, switches, SANMore Information
Student File StoreStudentsMore Information
Student Printing ServiceStudentsprinting, copying, scanning, colour, mono, a4, a3More Information
Student Staff Voting Support ServiceBusiness to Businessvoting, qolMore Information
Supplementary Data Backup and RecoveryBusiness to Businessdata, backup, recovery, datasets, centresMore Information
Teaching Support ServicesStaffMore Information
Telephone DirectoryStaff, Studentstelephone, directory, lookupMore Information
The Additional Persons Support ServiceBusiness to Businessadditional, persons, database, More Information
Video Production and PodcastsStaffMore Information
WiFi AccessStaff, Studentswifi, eduroam, access, conferences, guest, secure2More Information
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