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Customer Service

View of McClay Library Atrium with students and PCs

Do you have feedback?

Feedback form

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A view of the McClay Library from above with a view of Belfast

Policies and Regulations

Customer feedback policy and more

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Three students chatting in the McClay Library

Our Commitment to You

Our Customer Charter and more

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The McClay foyer with students moving through it.

Customer Service Excellence

A driver for continuous improvement

Our commitments to CSE