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How to Request Items

Requesting items on loan

Most library items which are on loan to other people may be requested which means that they should be returned after 1 week. This ensures that popular items are made available for as many people as possible.

Short Loan material cannot be requested.

Standard and 1 week loan books can be requested using the Library Catalogue.

  • Search for the item in the Library Catalogue.
  • A ‘Loan Request’ button is displayed along with a green arrow
  • Click on the ‘Loan Request’ button to start the request process
  • Enter your Student\Staff number and password
  • If the request is not possible, for example there are other copies available in the Library, you will receive a message saying ‘A reservation is not possible on this copy’. You should check the shelves for the book or contact a member of staff.
  • If a request is possible, you will be asked to ‘Place request’ and will see a reservation successful screen.
  • If you would like to collect the book in a different library to where the book is held, please contact your own library to request this change.

When a copy is available for you to collect you will be notified by email. You can also check your account to see if your requests are available.


Requesting items from other Queen’s Libraries

It may be possible to transfer books and supply journal articles, which are held in one branch of the University Library, to another branch which is more convenient for you. For more information about this Inter-Branch Service please ask a member of staff.


Collecting a request

You can pick up requested items from the self-service collection shelves in The McClay Library and Biomedical Library, or from the Borrower Services Desk in the Medical Library or AFBI libraries.

Please cancel your request if you no longer need a book - other people might be waiting for it.