Clinical research can only take place when patients are willing to participate. Patients involved in research are aware that the research may not directly benefit them but will inform the care and health outcomes of others. It is extremely important to us that patients and their loved ones have a good experience when they attend the NICRF. That is why that we value all feedback and do this in a number of ways.
The NICRF is committed to collecting feedback from patients, healthy volunteers and researchers. We currently ask patients to complete a confidential and anonymous survey. We appreciate this feedback and respond to it.The high levels of satisfaction within the department continue to be optimal with 100% of respondents stating that they enjoyed their overall experience and 100% said that they would participate in another study.
- Here are some comments from the survey...
- We also intend to build on ways to obtaining your feedback in a timely manner. For example, by hosting our Open Day...
Members of the public were invited to find out more about research and engage in a tour of the Facility. Tours were led by the NICRF Director and a research participant who shared his experience of having to travel to England to participant in a study prior to the NICRF opening, compared to attending study visits here. The clinical staff also offered visitor health checks including blood pressure, lung function and smoking cessation advice. Twenty-eight health checks were performed in total.