Skip to Content

Help and Support

Communication Services
Library chat icon
Library Chat
Live chat service 7 days per week
Instant assistance
Icon for Library help/ Frequently asked questions
Library Help
Frequently Asked Questions (FAQS)
Find answers
Icon for Email Enquiries
Email Enquiry Services
Contact details for all Library Services
Contact us
Icon for social media and blog
Social Media and Library News
Twitter, Facebook & Instagram
Easy access from Library homepage
View of McClay Atrium and 3 floors
Resources and Services
Accessing Library Resources and Services
Overhead of students studying with laptops and books in the McClay Library.
Subject Guides
Library resources by faculty and subject
Subject support
Two female students studying books at a desk in the McClay Library.
Library FAQs
Answers to FAQs, submit your own questions
Library Help
The McClay foyer with students moving through it.
IT Support
The IT Service Desk is the central point for all IT related services.

These services are available to all staff and students. The Service Desk is located on the ground floor of the McClay Library and provides a drop in, email, telephone and online enquiry service.

Learn more
Disability - Additional Support

The Library is committed to providing equal access to its resources and services

Contact details and 'A Guide to Disability and Additional Library Services' are available here.

Learn more
Two female students studying books at a desk in the Library.
Key Library Terms A-Z
Customer Service Information
A Video Guide

Connect with @QUBLibrary or submit feedback here