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Staff FAQs

  • Why are flexibility with deadlines recommended for some students registered with Disability Services?
  • How long should an extension be?

    Extensions are not automatic and there is no set amount of additional time recommended for an extension provided within an ISSA. This is because each request will depend on factors such as individual circumstances, how long the student has had to complete the work, when feedback needs to be provided to other students and Exam Board deadlines. Please liaise with your School Disability Adviser directly when dealing with requests to agree a suitable length of extension.

    Students should be made aware of individual School processes, so it is clear how they request an extension.

  • Should a student provide medical evidence when they ask for an extension?

    No. if the student is registered with Disability Services and the recommendation for flexibility with deadlines is included in their ISSA, medical evidence should not be sought. Disability Services will already hold medical evidence on file. If, however a student asks for an extension for a reason unrelated to their disability, this request should be dealt with via EC’s. Please see the link below.

    Exceptional circumstances

  • What should I do if a student repeatedly asks for extensions for health reasons, but they don’t have an ISSA?

    If the health condition is long term or likely to be long term, the student should be referred to Disability Services who will assess their needs and make recommendations for support if appropriate.

  • A student, who has flexibility with deadlines recommended on their ISSA has asked for an extension for all their coursework. Should this be granted?
  • A student does not attend my lectures and does not let me know what should I do?

    Some students may be diagnosed with a physical or mental health condition with fluctuating symptoms. They may need to attend regular appointments for treatment. A student can have consideration for attendance in their ISSA. This does not mean that students do not have to attend class. Consideration is to be given for an occasional absence. If you are worried about a student or their engagement with the course, please let us know. Students on professional courses are subject to attendance quotas set by the awarding institution/ professional body.

  • Can a student apply for alternative forms of assessment in place of exams?

    For a small number of students, the completion of formal examinations may present considerable challenges due to the nature and impact of their disability or long-term condition. Disability Services will explore appropriate reasonable adjustments with the individual student regarding examinations. If, having put all reasonable adjustments in place, the student is still deemed unable to undertake the standard examination as a result of his/her disability or long-term condition, alternative assessment may be considered. This is subject to the maintenance of academic standards and may not be appropriate for all courses.