Queen's Portal Service Requests streamlines your access to comprehensive administrative support tailored to meet your needs as a student. Whether you have straightforward support requests or require assistance with critical processes like enrolment, registration, exams, assessment, fees, finance, and more, our platform is designed to simplify and expedite your experience.
Create a Service Request
Note: You may be required to log in using your QUB credentials and Multi-Factor Authentication.
Fees and Finance
- Tuition fee queries
- Payment plans
- International scholarships
- External sponsorship
- Financial assistance
- Student loan queries - Academic Progress Report
- Student loan queries - Attendance confirmation required
- Student loan queries - I haven't received my loan
- Student loan queries - Mode of Study/Course Intensity/Other forms
- Student loan queries - Notify SLC of my change in circumstance
- Student loan queries - Repayment Issue
- Student loan queries - SAAS Issue
- Student loan queries - SUSI Issue
- Tuition fee refunds
- All other payment queries
Features of Service Requests in Queen's Portal
Create Service Requests
Get support with a range of student-focused administrative processes, including:
- Enrolment and registration
- Exams and Assessment
- Fees and Finance
- Graduations
- Other requests
Add supporting documentation
Expedite your requests by adding supporting documentation and evidence.
Notifications
Receive status updates on your support requests so you're kept informed at all times.