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FAQs

Frequently Asked Questions

Alumni Relations Queries

  • How can I update my contact details with Queen's?

    If you are registered with Net Community, you can log in and amend the contact details that we hold for you.

    Visit the User Page to log in, reset your password or to register for an account.

    You can also contact alumni@qub.ac.uk to have your details updated. If doing so, please include your:

    • full name
    • date of birth
    • the subject (s) that you studied at Queen's and
    • the year(s) of your graduation (s).

    All graduate information is collected and stored in accordance with the latest UK data protection legislation and will be treated confidentially. You can read our current Data Protection promise to you here.

  • How do I obtain a copy of my degree certificate or transcript?

    Replacement degree certificates can be obtained if the original parchment has been lost or destroyed, at a cost of £25 per parchment. For full information on requesting a copy of a degree certificate (often referred to as a parchment) please visit the Student Registry Services website.

    A transcript is a confirmation of your academic history and will list academic modules and results obtained during your studies. For more information on how to obtain one, visit the Official Transcripts FAQ page.

  • I was unable to be on campus for graduation, can I hire a gown to take photos?

    Yes, gowns are available for hire in a range of sizes for graduates with Bachelor’s degrees, Master’s degrees and PhDs.

    Gown hire costs £25 for 48 hours. A copy of your degree certificate is required to book a gown.

    Gowns must be collected from the Welcome Centre, as delivery is unavailable.

    Visit the Welcome Centre website for more information or contact gownhire@qub.ac.uk.

  • Can I continue to use my Queen's email address after graduating? Who do I contact if I have issues with my Queen's email address?

    Your Queen's email address remains active for 2 years following your graduation. Following this, it may be deleted if it is inactive for over 6 months.

    Although you retain access to your email address, you lose access to Canvas, QOL and Office365 after graduation.

    Full terms and conditions here.

    If you are continuing to have issues that are not solved by above guide, email alumni@qub.ac.uk  including the following information so we can verify your identity before raising this directly with IT on your behalf:

    • Your full name
    • date of birth
    • the subject (s) that you studied at Queen's and
    • the year(s) of your graduation (s).
  • Can I continue to use the on-campus facilities like the gym and the Library?

    You certainly can, in fact Queen’s graduates can take advantage of discounted rates for these services.

    Graduates can save up to £48 per year compared to member of the public with Queen’s Sport.

    Becoming an Associate Member of the Library means you can borrow up to 10 books at a time. For members of the public this costs £120, but for graduates it is £69. Those who graduated in the past six months can avail of a further discount of just £54 for the year.

  • Is there an alumni group/association in my area?

    Queen’s has an extensive network of associations and alumni chapters around the world. Check our Associations page to find out if there’s one near you.

    Often where there is not a formal association, there are dedicated LinkedIn groups, where graduates in specific regions can interact.

    If there is not currently an association in your area and you are interested in setting one up, please contact alumni@qub.ac.uk. We can then check how many graduates are in your area and provide advice on getting an association started, if there are sufficient numbers.

  • How do I organise a class/year reunion?

    Reunions are a great way to meet up with former classmates and are, inevitably a lot of fun!

    General advice on organising such graduate events can be found on the Reunion & Events page.

    Email alumni@qub.ac.uk for some help in getting an event together.

  • Can I get married at Queen’s?

    Queen's campus is an ideal location for your wedding. As a graduate you can hold a civil ceremony and/or wedding reception in the historic Great Hall on the main campus or in the quiet leafy surrounds of Riddel Hall on the Stranmillis Road.

    Find out more on our Weddings page.

  • I’d like to buy a Queen’s branded gift – where can I do so?

    Queen’s Welcome Centre is a Northern Ireland Tourist Board Local Information Office. It serves as an information point for visitors and tourists, as well as offering a varied selection of souvenirs and gifts, many engraved with the crest of the University.

    You’d be very welcome to drop in during opening hours (8am-5pm, Mon-Fri), to email your enquiry to queens.welcomecentre@qub.ac.uk, to give us a call (+44 (0)28 9097 5252) or to shop online.

  • What does the Queen's Alumni Engagement and Philanthropy Office do?

    The Alumni Engagement and Philanthropy Office (AEP) keeps graduates of the University in touch with each other and with Queen's through a programme of regular engagement and raises vital funds to support the ongoing activities of the University.

    You can follow AEP's activities on social media by following us on Twitter, Facebook and LinkedIn.

 

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