You will receive a Welcome email which will include such details as your student number and password.  This will also give dates of when the Qsis Registration Portal will be open for you, and you should commence the online part of the registration process as soon as you have access to the portal.

You can log on to QSIS using the credentials details included in your Welcome email – the username is your student number, and the password is the one listed in your email.  It is recommended that this password is used to complete all steps of the registration process – if required you can then change your password by clicking on “Change Password” on your Queen’s Online account.

If you are an international student, you will be able to complete the online registration up until the immigration document check stage.  A hold will be in place until Immigration Support Service carry out a document check.  Part of this process will involve you uploading pictures of your current immigration documentation – these will then be checked by the Compliance Team in Immigration Support Service. When the check is complete the hold will be lifted allowing you to continue with online registration.

It is recommended that you periodically check the Registration Portal to find out if the document check has been completed and if you are able to continue with the registration process.

The next steps of registration are selecting modules and finance i.e. how you are paying your fees.  If you have any issues with module selection or the financial step of online registration please watch our instructional videos here or  raise a service request for support via https://myportal.qub.ac.uk/ 

If you are a new student to the University or starting a new programme of study, you will complete Online Registration and must also complete Matriculation to be fully registered. This is the process of verifying your identification and qualifications. Please ensure you apply for any required documentation well in advance.

Students complete matriculation on campus, as this process includes the issue of your student ID card. A photograph will be taken during this appointment. If you are completing on-site matriculation you must book an appointment at our Registration Centre in advance, unless your School has already made an appointment on your behalf. Please check your Queen’s emails before booking an appointment.

Registration will take place at various venues throughout the semester - please refer to your Welcome email or appointment booking for the current registration building. 

Booking links will be provided on the final step of Online Registration in Qsis.

• Qualification check

 For students completing matriculation please bring original physical documentary evidence of entrance qualifications (except where these are an award issued by Queen’s University Belfast or provided directly by UCAS) and a certified English translation where applicable. Scans or photos will not be accepted in person.

Acceptable documents would include parchments or certificates, transcripts, official signed and stamped letters of confirmation from an institution's Registry Office, as examples. 

• Identification check

You must present an approved form of identification (listed below). No other forms of identification will be accepted

UK/ROI Students: All documents from one of the groups.

No other forms of identification will be accepted.

EU Nationals with settled/pre-settled status: Passport, indefinite leave to remain permission, and a share code provided by the government so that we can verify your status. Further information about share codes can be found here: https://www.gov.uk/view-prove-immigration-status

All other International Students: Passport and Immigration Documentation

All other international students will need to supply any current immigration documentation you have at present and complete the arrival questionnaire link you have been sent. Immigration Support Services staff will then check these before allowing you to proceed and complete your registration.  Immigration Support Services will contact you if they require any further information prior to completing the check.

Once you have completed all stages listed above you will be fully registered with Queen's.

Successful completion of all stages of registration will be confirmed to you by email to your Queen's email address. You can also check your status at any time by logging into Qsis and checking the Registration Tile.

We will begin sending out the Welcome email from QUB Student Helpline to your personal email address in late August. Your Welcome email may be delayed due to late admission into the University, public holidays or extenuating circumstances.

If you have not received your Welcome details before your classes start, please contact us via the Student Helpline. 

If it is your personal details (name, date of birth, home address), we will amend the student records system once you have verified your identify with us during your matriculation appointment. 

If any other changes are required, please log a request via https://myportal.qub.ac.uk/ 

This will only happen if you were a previous student at the University. 

You can find information on how to reset your password here: https://www.qub.ac.uk/directorates/InformationServices/Services/ITServiceDesk/sspr/ 

Queen's Portal (Service Requests) - https://myportal.qub.ac.uk/

Queen’s Email - owa.qub.ac.uk

Queen’s Online (QOL) - qub.ac.uk/qol

Queen’s Student Information System (Qsis) - qsis.qub.ac.uk

Canvas canvas.qub.ac.uk 

Your username is your student number. The password should be a mixture of letters and numbers (case sensitive). This applies to your Queen’s email, Queen’s Online (QOL) and Queen’s Student Information System (Qsis).

You can find information on how to reset your password here: https://www.qub.ac.uk/directorates/InformationServices/Services/ITServiceDesk/sspr/ 

It is advised that you change your password after you complete registration.

You can find information on how to reset your password here: https://www.qub.ac.uk/directorates/InformationServices/Services/ITServiceDesk/sspr/ 

If you are a new student or starting a new course, and you have not yet presented your Matriculation documents in person, you will be required to do so if or when you first study on campus. Your student card will be issued at this stage.

You will need to present your identification documents and original physical qualifications in person, a photo will be taken and your student card will be issued.

If you have exceptional reasons for not meeting the deadline to register, you may approach your School Office directly to enquire if an extension may be requested on your behalf.  Requesting an extension is not guaranteed to be approved, and will be reviewed on a case-by-case basis. 

There are some video guides about how to complete registration : E&R Videos | Academic & Student Affairs | Queen's University Belfast (qub.ac.uk)

If you need further help with your registration steps please use the contact details below to Raise a Service Request, Email or Phone us. 

The staff at the Student Information Point, First Floor, One Elmwood can stamp and authorise certain documents to confirm your student status and attendance at Queen’s University.  These can include:-

• DSA forms
• Translink forms
• Sponsorship forms
• Pension forms

Any form that requires confirmation of payment or fee amounts should be emailed to studentfinance@qub.ac.uk

Student Registry in One Elmwood can provide a variety of letters which include:-

• A Confirmation of Attendance letter
• Visa Letter
• GP letter
• Completion letter
• Withdrawal letter
• Leave of Absence letter

Find out more about Attendance and Education Letters

A Confirmation of Attendance letter can be used to confirm your student status and can be used for various reasons e.g. to open a bank account, confirm attendance to a Sponsor etc.  

A letter can also be produced for any local or on-line bank with the exception of Bank of Ireland and Barclays.

Please note - With the exception of DSA forms a student is required to be fully enrolled before a form can be stamped or a letter produced.