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What is ICT Proficiency and Productivity?

You can discover about ICT digital and technical skills here.

Tips to build ICT digital and technical skills
ICT Proficiency - A Quick Guide

This infographic will help you to start to discover your core ICT digital and technical skills. It provides you with some tips on how to build up these skills and details the importance of them for learning and in future employment.

To access, please click Read More.

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Bulb and gears. Attribute - creativeart
ICT Proficiency and Productivity

There are vital training schedules availaible in the 'Develop' section on the use of Office 365, Microsoft Teams and Canvas. First, find out a little more about what software and services are used and supported at the University.

To find out about ICT Proficiency and Productivity, take a look at the following guidance provided by Queen's:

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IT support
IT Service Desk
New to Queen's? The IT Service Desk can help you get set up!

The IT Service Desk is the central point of contact for students seeking help, advice and support for all IT related services. Your student number is needed when making a call so please have this available when requesting assistance.

Click here to access their page.

The IT Service Desk can assist in:

  • Purchasing IT Hardware
  • New Computer setup and configuration
  • Email accounts
  • Mobile Devices
  • Technical Support
  • Storage and Backup
  • IT Accessibility
  • Large Scale Printing

They can also provide software should you need it including:

  • Microsoft Office 365
  • Microsoft Project, Visual Studio and Visio
  • MatLab
  • read&write
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