Lost your card?
- disable the card. [go to QOL -> “My Smart Card” application-> select the option to Hotlist A Card]
- report the lost card to the Student Information Point (Level 1) in the One Elmwood Student Centre to see if it has been handed in. Telephone: 028 9097 2727
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There is charge of £10 (credit/debit card payment only) to replace a lost student card and these can be obtained from the staff at the Student Information Point. There is also a charge of £10 to replace a damaged card ie physically broken.
- Cards can only be issued between 10am-4pm, Monday-Friday
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If a card is not working because it is out of date, or the chip no longer works then the replacement is free.
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If a card has been stolen the replacement is free but there is a form to complete.
Found a card?
- please return it to the Student Information Point (Level 1) of the One Elmwood Student Centre.
For the most up-to-date information regarding Student Smart Cards, please visit the Information Services Website.