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Replacement Student Cards

Student Card

Lost your card?

  • disable the card. [go to QOL ->  “My Smart Card” application-> select the option to Hotlist A Card]
  • report the lost card to the Student Information Point (Level 1) in the One Elmwood Student Centre to see if it has been handed in. Telephone: 028 9097 2727
  • There is charge of £10 (credit/debit card payment only) to replace a lost student card and these can be obtained from the staff at the Student Information Point.  There is also a charge of £10 to replace a damaged card ie physically broken. 

  • Cards can only be issued between 10am-4pm, Monday-Friday
  • If a card is not working because it is out of date, or the chip no longer works then the replacement is free. 

  • If a card has been stolen the replacement is free but there is a form to complete.


Found a card?

  •  please return it to the Student Information Point (Level 1) of the One Elmwood Student Centre.

For the most up-to-date information regarding Student Smart Cards, please visit the Information Services Website.