Lost your card?

• disable the card. [go to QOL ->  “My Smart Card” application-> select the option to Hotlist A Card]
• report the lost card to the Student Information Point (Level 1) in the One Elmwood Student Centre to see if it has been handed in. Telephone: 028 9097 2727

• There is charge of £10 (currently cash only) to replace a lost student card and these can be obtained from the staff at the Student Information Point.  There is also a charge of £10 to replace a damaged card ie physically broken. 

• If a card is not working because it is out of date, or the chip no longer works then the replacement is free. 

• If a card has been stolen the replacement is free but there is a form to complete.

   

Found a card?

•  please return it to the Student Information Point (Level 1) of the One Elmwood Student Centre.

For the most up-to-date information regarding Student Smart Cards, please visit the Information Services Website.