If it is not clear that you have presented sufficient evidence to warrant investigation into your complaint, a Screening Panel (comprising of two senior members of University staff) will consider your complaint documentation and determine:
i. Whether or not sufficient evidence has been presented to demonstrate a prima facie case; and if so
ii. Which University regulations or procedure should be followed.
If the Screening Panel agrees that you have presented a prima facie case, your complaint will be referred for investigation.
If the Screening Panel agrees that you have not presented a prima facie case, you will be advised and given the opportunity to request a review on the following grounds:
i. There is substantive and relevant new evidence which could not have been presented to the University at the time of making the complaint.
ii. There was a procedural irregularity in the consideration of the case and/or decision of the Screening Panel which had a demonstrable impact on the decision (e.g. that evidence was not considered).
If you submit a request for review, the Review Panel (comprising of two senior members of University staff) will consider all of your documentation and will either:
i. Determine that a prima facie case has been presented and refer the matter for consideration under the appropriate University procedure.
ii. Confirm the decision of the Screening Panel that a prima facie case has not been presented and dismiss the complaint.
There is no further internal right of appeal against the decision of the Review Panel. However, you may submit a complaint about maladministration to the Office of the Northern Ireland Public Services Ombudsman. Complaints to the Ombudsman must be made within 6 months of notification of the Review Panel’s decision.